Yoyo Soft Play Menzies Road, Bathgate EH48 1TQ

"Staff all hide in the back of the kitchen. Randomly closed the kitchen for no reason and couldn’t tell me or anyone else who was queuing for food. I have medical conditions which means I need to eat at certain times and/on demand. I explained this to them and the had no care in the world. A few sharp edges around the inside of the play area along with safety net damaged and just cable tied together try to make a complaint and manager came out shouting and swearing at me aggressively then turns away then walks back aggressively in my face and lying. This is not a kid friendly area. I will be making a formal complaint to the owner/local council"

"Good fun. Good staff. Food & drinks could be better considering the price but it's a great place for the younger kids to go nuts at. Always clean & tidy."

"Ok soft play, could be worse could be better however I can’t phathom why they charge the same price for a 1 year old as they do a 10 year old seems unfair to me and a bit bizarre, should be cheaper for kids aged 1-3 then the over 4’s dearer. Weird pricing and all it’s doing is putting off a lot of potential customers/business who go elsewhere, it’s a dear game as it is never mind with multiple kids different ages"

"Absolutely shocking the state the soft play is in. Holes everywhere in all the nets high and low! A random square piece of foam siliconed to the floor covering a large hole with metal sticking out of it. One area has nets you can climb up but told my daughter to stay off it as most of it was ripped to shreds. They obviously have not had health and safety in recently as that would not pass at all!! Nearly 10 pounds for 2 kids drinks, a cola and a coffee! The coffee stank of stale milk so could not be drank. The toilets were disgusting, no soap and had to use my hip to hold the changing table up (hinges were ruined) while changing my daughter as was too disgusting to change her on the floor. None of the electric toys in the baby area worked and nearly every climbing part of the soft play which should have foam on it, didn't so when climbing steps or stairs you were standing right on the wood. Will not be returning. Shocking they are allowing kids to play in there."

"My daughter held my granddaughters 3rd birthday party here all the kids and even the adults had a great time and the kids got to meet Peppa Pig which they all enjoyed and they got a group photo with Peppa Pig"