e-Vapes Livingston Almondvale Boulevard, Livingston EH54 6HR

"1 star service from your awful employee Keiran. All I can say is appalling. I regularly buy vapes from your shop and usually am served by Chris, who has always provided a fantastic service whenever I am in. I was in your shop last Thursday morning and I was disgusted by the sorry excuse for an employee that you had serving. From the moment I walked in to the moment I left the shop I was completely unsatisfied with the service that this employee Keiran provided. He was rude to both myself and my friend and had an awful attitude towards us. Safe to say we both walked out without making any purchase due to his lack of customer service. As a company you should certainly not be satisfied with leaving this Keiran to represent yourself and your business in this way. The only salvation of this company is the outstanding customer service that we receive from your employee Chris every other time that we visit your shop to purchase vapes."

"The only reason I am giving this 1 star is because the service I received from Ciaran was appalling, he was unhelpful and did not know entirely what he was talking about. He acted like he did not want to be there and it felt like he was talking at me not to me. I got Chris to take over as I was not wasting my time talking to Ciaran. Chris was helpful and well mannered, along with giving good advice about the vape I was purchasing."

"5 stars? Is that all I’m able to give??? I regularly shop at the Livingston e-vape store, sometimes a few times a week, and I don’t think I could come up with a bad word to say. The staff are amazing, never been to a shop before and felt as welcomed as I do here. They are knowledgeable and know exactly what they are talking about which is great when it comes to any questions at all you have. To top it off the staff are friendly, funny and well mannered, it makes me look forwards to my next visit. I couldn’t recommend e-vapes enough, thinking of buying vapes at another vape shop? Well stop! No! Shop at e-vapes! That is all! …. Go shop at e-vapes"

"Absolutely brilliant customer service from Chris. Had an issue with a vape I had bought previously and he’d resolved the issues very quickly and and made sure our experience while we waited was not boring. 10/10 recommend he is fantastic"

"I was served by Chris this morning and he was very polite and well mannered. Offered loads of advice on different vapes and flavours. If I could give more than 5 stars I would. I couldn’t say the same for the woman working there as she was rude and spoke in a disrespectful manner while sitting on her phone."