Pure Spa & Beauty (Lothian Road) 138 Lothian Road, Edinburgh EH3 9BG

"Emily was fantastic, well mannered and reassuring, created a lovely environment to have a great massage in, the only thing I'd critique would be maybe have someone on the desk solely for greeting guests as the receptionist was on the phone when I appeared and was on the phone for a bit dealing with another client"

"Meredith was FABULOUS. She gave me a really refreshing and relaxing foot treatment to start, followed by a really targeted back massage and finishing with a lovely facial. She was warm, welcoming, friendly and professional, and I enjoyed my treatment so much I booked a return appointment before I left the premises! She's a total asset and I'm very much looking forward to coming back and having such a wonderful professional work on all my aches and pains! Many thanks to her :)"

"Avoid. Dismal experience. Original appointments were cancelled (twice - two separate days) because staff cancelled shifts or were sick. Second appointment was rescheduled for different location and different time. We arrived early- as requested in the confirmation email - and didn't see anyone who worked there for 15 minutes. I called the number and was directed to see someone at reception... where there was no one. Had booked two appointments so my daughters could get their nails done together. Five minutes after the start time for both appointments, they asked if one of the girls would like to start. I explained that the girls wanted to do nails together. Another five minutes later they started both appointments, sitting the girls at opposite ends of the nail table with multiple spots in between... even though no one else was getting nails done. One of the technicians made my daughter's cuticle bleed. I asked her to be more gentle, and she justified that it was only one finger. If you are looking for a lovely spa experience and a bit of pampering, you are better off trying somewhere else."

"I'm definitely glad I chose Pure Spa. I loved the tea and the place to hang your coat. I paid £30 pounds for a gel manicure, a fair price. Megan was wonderful. She was very friendly and professional. She did an amazing job on my nails. 5/5 stars, would recommend."