Medipharmacy 76-78 Godstone Road, Purley CR8 5AA

"I agree with the comments below. The guy that works on the reception is very rude and unprofessional. I thought I’d give it a few months to see if he was just having a bad day but he is just genuinely rude and comes off aloof and arrogant. He argues with me when I’m trying to state a point. There is no sense of confidentiality in this place and the guy on reception is very argumentative. I feel like I’ll be changing the pharmacy I get my medication from even if it’s a little further in distance. At least I can be sure to get better service elsewhere. I’ve had issues with this pharmacy that I’ve never had anywhere else. They’ve gone down hill over the last few years. Not happy with them at all."

"So, I've been in and out of here over the past 2 years and it has been a rollercoaster. Was great, then it went completely to hell, but now thanks to Terrie who is like a one-woman super-computer they are on the up. Terrie sourced us hard to find meds (they're all hard to find now to be frank) she got the Doc to replace prescriptions with different meds - she couldn't do more and with great cheer. She is turning the place around and I really hope she succeeds as we all need a local chemist. Thanks also to the nice manager who comes on a Friday. Please keep up the good work."

"As everyone else has said dreadful! Especially the boy at the front. I’d like to think he had a learning difficulty to explain his rudeness but sadly he’s just horrid. After 3 difficult prescription collections I’m changing pharmacy much to my inconvenience."

"The tall guy serving at the counter is totally unsuitable for a customer facing role and should be kept in the storeroom stacking boxes. He’s rude, disrespectful and completely unfriendly and unapproachable. The saving grace of this pharmacy are the two ladies who are always knowledgeable, friendly, professional and helpful."

"Terrible service. First, couldn’t find my prescription paper which was sent by my GP two days ago. Then they lost my my medication in a pile of badly organized box. They finally found my medication but had to label and packed in a seal envelop when I was waiting. I nearly missed my train for this supposed to be 1 minute prescription pick up. It took them 15 minutes. After I got home, I found out they gave me less than half the amount of medication my doctor proscribed! Very unprofessional, bad service!"