H&M Saint James Square, Edinburgh EH1 3SS
About the Business
Welcome to H&M, a leading clothing store situated in the heart of Edinburgh’s bustling Shopping Centre. Our store is conveniently located in St James Square, making it easily accessible for locals and tourists alike.
At H&M, we offer a wide range of fashion-forward clothing that caters to everyone's fashion tastes. We are constantly updating our collections with the latest trends, ensuring that our customers always have the best selection of stylish clothing to choose from.
Our establishment prides itself on our commitment to providing quality products, exceptional customer service, and competitive pricing. Our friendly and knowledgeable staff are always on hand to assist you with any queries or styling advice.
As a point of interest, H&M is not just a clothing store – we’re a brand that stands for sustainability and innovation within the fashion industry. We constantly strive to be more sustainable in our production methods and offer a selection of eco-friendly products to our customers.
Our store is meticulously organized, making shopping a breeze. We have segregated our departments to offer a clear shopping experience, starting from the women's section that features everything from essentials to trendy seasonal wear. For the men's section, we have a collection of chic and fashionable suits and casual wear for the modern man.
For the children's section, we offer a variety of clothing options for all ages, from newborns to young teens. We also have a lingerie section offering a broad range of sizes.
At H&M, we understand the importance of style and affordability, and we strive to create a shopping experience that our customers will remember. If you’re looking for a one-stop-shop for all your fashion needs, come visit us at our store in St James Square and discover the best in the world of clothing.
Photos
Location & Phone number
Shopping Centre, St James Square, Edinburgh EH1 3SS, United Kingdom
Hours open
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews
"Manager working in the change rooms on Friday 2 December was so rude. I’d hung all my clothes and was leaving the dressing room so went to hand them to her and she refused to take them. Obviously she thought as the manager she could provide this kind of terrible service without consequences. Other staff were fine but I won’t be shopping there again"
"My wife and I were in this store last Friday morning and the level of service was dreadful. We stood at the upstairs till for almost 5 minutes where a member of staff was serving a customer. Two other members of staff came and went twice but simply ignored us. We then went downstairs an eventually someone served us, reluctantly and in need of some customer care training. If what we wanted hadn’t been promised to our granddaughter we would not have bought anything."
"Avoid this shop. Bad customer service. Employees talking between themselves or just getting in the way when you are browsing the shop. And: who invented the rule that the fitting rooms close 2 hours before the shop actually closes?? Very bad. Went to Next and Mango instead."
"Needed to exchange a dress for a bigger size. I was on my break (I work in the centre) and I didn’t have time to search around, so I went up to someone from the staff asking if they had those dresses. He told me they’re on the other side of the shop (behind a wall) and ‘we might have some or we may not’… great customer service, guess I’m gonna have to go back to ocean terminal :)"
"H&M might be the second-largest global clothing retailer, but this isn't a flagship store. Limited mens range, but the store is light and airy and reasonably well laid out. Maybe it'll improve over time in thus location."
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