Next Glasgow G51 4BP

"What an absolute shambles there is such a rude woman working in this shop, all I ask for was a suit-bag, I don’t understand why she had to be so overdramatic she said absolutely not your not getting one and we don’t do them ten minutes later I see someone walking out of next with a suit bag I ask them did get that in the shop They said yes, so I don't understand why staff are lieing, want along to M&S and asked if I can have a and they give me one No Problem, will never be back at next, hope the next customer they get will not be lied to."

"Asked a member of staff slumped over the counter to check stock of a particular size. He asked twice if it was not out before telling me if it was in stock it would probably be out. He honestly could not have been less interested or helpful. Seems to be a real lack of staff training and/or floor management if this is the standard of customer service."

"It says on the website closes at 9pm .I turned up at 8.15 pm to pick up a parcel only to be told by a member of staff it was closed. I had to drive back the next day. A forty minute round trip twice .diesel ain't cheap. Get a grip Next and alter the closing times on your website I mentioned it to a member of staff on my second visit she said she would have a look at it .not holding my breath"

"NEXT - A well-known clothing store, this one under the roof of Braehead Centre near Glasgow. This is one of the bigger shops here, but somehow it always feels cramped. The narrow aisles and maze of extra hanging rails do make it difficult to move around in a wheelchair. At times there was no other option but to sit in one of the wider aisles, while my wife moved through the crowded rails to search the stock. Not a good experience, but there is a wide variety of stock at reasonable prices. Either that or we were fortunate in buying some family Christmas presents."