New River 4 Chepstow Road, Caldicot NP26 4HY

"normally go to New Garden, but was told about the share box so thought i would give it a go. paid £14.50 for a salt and pepper share box and a curry sauce. Absolutely disgusting! took over an hour 1/2 for delivery when was told 45 minutes. I had to ring up New River was put on hold for 5 minutes to be told it’s on its way. Food was cold, greasy and portion size was very poor for what you paid for. 2 chicken balls, 2 ribs, 2 chicken bits and hand fall of chips. The curry sauce i paid extra for was probably the nicest thing that came hot and tasty !!! had to reheat our food before eating ! would not recommend this take away at all. i will be sticking to New Garden always… really disappointed!"

"Nice food and the lady on the phone was very accommodating when we asked to separate sauce from a meal as a special requirement."

"So after repeating my order to the very rude and uncooperative child taking my call 4 times it still arrived incorrect. Then when asking for a refund on all of my meals which were untouched she agreed over the phone and then when the driver arrived refused and sent back the one order that was wrong although id already gone on to cook my family a meal for our dinner. I had then asked to speak to a managed to which she denied and then asked for her nsme to file a complaint also refused. Not only this their delivery driver is dragging around her 4 year old son on deliveries gone 9 oclock.. pure shambles"

"We like their box meal with just noodles and shredded crispy chicken in sweet and sour sauce. The beef chow mein is also worth a go."

"They are not trustworthy. I ordered soup, chicken dish, noodles and veg fried rice and specified no mushroom in any of it. The girl who took the order was asked if she recorded our request or not. The food had mushrooms in it which got my friend an allergic reaction and bruised her throat from inside. After getting her medication, next evening when I called the takeaway and explained the situation to the girl. She was very rude and lied that we never said anything about mushroom. I asked her to apologize as my friend could have had sever allergic reaction, she said no. I asked for a refund, she accused me of being a scammer. When I asked I want to talk to your owner she said she dosent know who the owner is and that she is only working part time and is new. Seem All rubbish to me. To the owner of the business, Please apologize for this carelessness here openly for the above. Based on your reponse, we will then consider whether to pursue this legally or not. We were not after your money. 25 odd pounds will not make us rich!"