Pizza Express Cribbs Causeway, Patchway, Bristol BS10 7SR

"Felt really disappointed by this Pizza Express and I've never had any issues at other Pizza Expresses before. Especially upsetting as it was our first date out for food in many months and it was my partners birthday. The food was really disappointing. Couldn't taste the garlic on the garlic bread. We had waited quite a while for our pizza, and were noticing other tables had received theirs already so we checked and it turned out they had lost our order. They quickly made our order but rushed it so it was only lukewarm, it was undercooked and it tasted absolutely awful. The atmosphere wasn't great. There was a member of staff complaining and kept saying that they 'can't do this anymore' and storming off. The only reason I give this 2 stars not 1 is cause the manager was nice and took our pizzas off the bill to apologise."

"Normally, I love pizza express, classy and not overly expensive. An enjoyable experience. However today? I wish I just walked out. My pizza was cold, and tasted uncooked, the floor was dirty, and the atmosphere was horrible. Loud noises as well as clattering and banging of staff dropping things. Unskilled to say the least. Without mentioning that it was packed to the max. Our waitress took out plates and drinks, then waiting close to 20 minutes before we got the bill. Don’t think I’ll be returning again after being made so uncomfortable after what should’ve been a nice date night out."

"Ours was a 10th birthday celebration at the restaurant made up of 13 excited girls. It was a wonderful experience of great food, drinks and atmosphere. The staff were welcoming and helpful in making the night a success. Good job all!"

"We came tonight for a family meal for my birthday. The service was soooo slow considering it wasn’t busy. Starters were fine. Most the mains arrived and our starters hadn’t even been taken away. My youngest sons pasta took ages to arrive which wasn’t fun when his brothers were eating but when it did arrive most of the pasta was black and burnt. My carbonara arrived and was awful,dry,l and hard. Sent it back and got another once everyone else had eaten and was inedible by then I couldn’t be bothered to say anything as everyone else had finished. I did say I wasn’t happy when someone eventually came back to the table to clear the table. We did have my pasta taken off the bill but I would have much rather a dinner I could eat. We were sat for 2 hours which is painful with small children and seeinf Other tables of a similar size had come in, eaten and left."

"Decided to get the bbq burnt ends and absolutely loved it! Great service from Sophie, plus she was was very attentive and a lovely host making our experience a pleasure. Will definitely be coming again!"