Case & Case Fine Jewellers (Wigan) 1 The Grand Arcade, Wigan WN1 1BH

"I was fortunate enough to come across this lovely shop in Warrington where my wife and I purchased a new wedding ring in mid December 2022. Lee, salesperson sized the ring for me to ensure a perfect fit and the price was really good, but the size required was not in stock. Lee advised that he will do his best to ensure that it arrives before Christmas. Whilst there, I noticed that Lee had a really nice watch on and he engaged in conversation with me regarding watches and watch collecting and he also advised me some online resources to learn more about watches which are really good. His knowledge is both excellent and very informative. The ring I arrived on 22/12/2022 and I attended to pick it up on 23/12/2022. As he was retrieving the ring for me I looked in the watch display cabinets and saw a Seiko Chronograph watch that really took my eye. Lee informed me of the technical details of the watch and he also showed me the latest Seiko model that had just arrived. However, although it is a great watch, I decided to buy the Seiko Chronograph. Lee sized it for me and whilst he went into the back of the store, his colleagues all engaged in conversation about watches with me. I must say, all of the team there are very polite and knowledgeable and I feel that the service at this shop is second to none. I definitely recommend this company to others and would like to say a big thank you to Lee and his colleagues for providing a great service."

"I visited the store on Christmas Eve whilst visiting my family in the UK from Australia. We were treated with exceptional service where staff took time to find out what I was looking for. I opted for a pair of stunning gold drop earrings, top quality and a great price. We were also able to check out the ring design custom technologies offered to customers and as my hubby is looking for a replacement wedding band, we’ll definitely be using this online service, with the hope of collecting Luke’s new wedding band when we travel home again in December this year. Thank you for a wonderful in store experience, it was festive with professional and experienced staff."

"Came here to get links taken out of my Seiko dive watch. Fantastic service, offered a drink and a lollipop for my daughter who they were great with. Very friendly and helpful. They have another Seiko watch I want in the window so have probably made a sale soon!"

"Brilliant jewellers, very friendly staff. Had both my engagement ring and wedding rings (which are yellow gold) coated in white gold as my jewellery is all silver now . They have done an amazing job and my rings look like new again. Would highly recommend. They have some very lovely modern unique jewellry as well."