Argos Solihull in Sainsbury's 11 Poplar Way, Solihull B91 3BX

"Had ordered online to collect in store. Ordered 2 tvs at black Friday prices. Went to collect and only one was showing. Due to the fact the store has zero phone signal I couldn't access my online account to prove otherwise. I had to leave store to get the info and then return to prove I'd paid for 2. They said it only states one and I need to speak to customer services which I can't do in store as no signal. After waiting for over 15 minutes on the phone in the car park to be told only one had been ordered and its a 'ghost order' that should be refunded. Even though the manager informed me there were actually 2 tvs in store . I had to go back in store and buy another and the price had increased since to £40 more. Thankfully the manager Callum was very helpful. He honoured the price I had purchased it at originally.. I would only have given 1 star if it hadn't been for the way the manager handled it"

"I wish I read other reviews before coming to this store. I would give them a triple zero review if I could! Everytime I went to the Sainsbury, I saw this Argos quiet. I think they should be shut down. I went to return a faulty product within 4 weeks from collection. The store manager Karen and store member Connor were unhelpful and hostile. They opened the laptop, created a password protected account on our laptop and made me and my five year old wait for nearly an hour. Only to tell me they wouldn’t take back the item. When I brought the same item to another Argos store, I was treated nicely and wasn’t made to wait at all. Even though the other store is 10 mins drive away, I would surely go there from now on and blacklist Argos Solihull. Avoid avoid avoid!"

"Rubbish! -opening times misleading when you search google- states closes at 8pm but that’s the Sainsbury’s Store closing time that it’s within. I just went to collect an eBay purchase at 19.01pm to be told they can’t put it through the system as they were closed! (More likely did not want to help!) Argos part actually closes at 7pm."

"Tried to return a damaged product I had collected from my nearest Argos and was told I had to return it to an Argos in a Sainsburys. The staff were polite and told me they needed to get their manager. The manager came out and looked me up and down. Before she looked at the damage she blamed me for the damage. I hadn't even spoken to her yet. Her attitude towards myself and other customers is appalling. I have made a complaint to Argos only to be told that they don't pass on complaints about store managers. This is also the same store who had a delivery driver give my purchase to someone at a completely different address and the driver had to go back to the address he delivered to to bring it to me. He admitted he didn't read the full address and blindly followed his satnav with out double checking. Luckily my purchase was still sealed inside its bag. I will no longer purchase anything from Argos unless I can check the item in store the moment I get."