Paymentshield
Wight Moss Way, Merseyside PR8 4HQ, United Kingdom
About the Business
Paymentshield is a prestigious financial institution located in the bustling Southport Business Park, Wight Moss Way, Southport PR8 4HQ, United Kingdom. At Paymentshield, we are dedicated to offering top-notch financial products and services to all our clients. Our institution provides a wide range of services that cater to both individual and corporate clients, making us a go-to point of interest for all financial matters.
We pride ourselves on employing a team of experienced professionals who are well-equipped to handle all kinds of financial issues. Our team's profound expertise allows us to create custom-tailored financial solutions that suit our clients' individual needs. Whether you are looking for insurance services, mortgage protection, or any other financial support, our institution is your one-stop-shop.
As an establishment of repute, we understand that our customers' satisfaction should be our top priority. That's why we have designed our services to be fast, reliable, and efficient, ensuring that our clients' expectations are exceeded at every turn. We are committed to fostering long-term relationships with our clients, and this is evident in the quality of our services.
In all, Paymentshield is a leading financial institution that prides itself on delivering outstanding services with integrity, honesty, and excellence. We are committed to providing every client with a seamless financial experience, and our services and facilities make us a point of interest for anyone seeking financial solutions. So, if you are looking for a trusted partner to help you manage your finances, Paymentshield is the perfect establishment for you.
Photos
Contacts
Southport Business Park, Wight Moss Way, Southport PR8 4HQ, United Kingdom
Hours open
Monday:
08:15 - 17:45
Tuesday:
08:15 - 17:45
Wednesday:
08:15 - 17:45
Thursday:
08:15 - 17:45
Friday:
08:15 - 17:45
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"I pay monthly for insurance cover. I have called to claim, I read my policy and are aware I have the appropriate cover. The man I spoke with was extremely rude and patronising. He wouldn't explain clearly why the claim could not be processed and advised because I have a Sky TV not a 'Samsung' none of the suppliers can process it. ???? what am I paying for if I cannot use my insurance? with an attitude like that shouldn't be working in customer service. Absolutely shocking service. EDIT: I am unable to reply to the below. However, I have NOT received an email nor do I have a missed call. I would like to take this further please can you actually contact me rather then making it look like the issue has been resolved when it has not. Why am i paying monthly for ACCIDENTAL DAMAGE COVER IF I CANNOT USE IT IN THE TIME OF AN ACCIDENT."
"Since Friday 16th December, I have been trying to contact Paymentshield emergency helpline to report a water leakage and each time, I couldn’t reach even after waiting around 90 minutes. I have managed to reach the team on 18th Dec, on my 6th attempt after waiting for one hour and 52 minutes. Finally, emergency engineer booked for 01st January 2023 between 9.00am to 1.00 pm. (CLAIM REF: 337457). I have absolutely no hope to reach the utterly inefficient customer service again without wasting my time. It is very unlikely that this leak will keep on going without any damage to the property. By the time it comes round to January, massive damage may have been caused. Beware, for anyone who wants to choose this company as your home insurer. I do not recommend this company to any"
"Honestly the worst company I have to deal with. Unfortunately, there is no option for 0 start, I would have chose it otherwise. Home emergency NEVER EVER answer the call or just cuts off. expected people to stay in this cold weather with no heating and hot water for 36hrs before even able to discuss! That is with two under aged kids too. Absolutely Shocking."
"Never needed to claim insurance before, but unfortunately someone broke into our garage, destroy the big garden gate and garage door and stole our 2 e-bikes during the day. Initially on the first phone call I was told that it will be fine, we can claim it under personal item possession (less than a half of the bikes worth). After 3 weeks they send an email explaining that: "You were previously advised this would be covered however this was incorrect due to the policy wording". Very bad communication, no email acknowledging, very disappointed, definitely will be looking for a new insurer. Worth to mention that this insurance wasn't cheap and e bikes are unspecified personal possessions."
"16 years and no claims. Water leaking through crack in ceiling reported Saturday, told a surveyor booked for the following Friday and our claim is pending verification. Well, it came down Monday morning - verify that!! Massive hole in our bedroom ceiling and water coming through, made numerous calls to the emergency number which apparently is dealt with by a company called LIV - they can't even find a policy for us let alone a "pending verification" claim. This is appalling customer service and I would NEVER recommend - definitely mis -sold."
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