Onebright Ltd
Holgate Park Drive, Holgate, York YO26 4GN, United Kingdom
About the Business
Onebright Ltd is a highly reputable doctor establishment located at Holgate Park Dr in the charming city of York in the United Kingdom. As a leading health-focused institution, Onebright Ltd has garnered a reputation for providing exceptional medical services that cater to the diverse needs of patients.
At Onebright Ltd, we strive to provide our patients with the highest level of care by utilizing cutting-edge technology and medical practices. Our highly trained and qualified doctors and healthcare professionals have a genuine passion for helping patients and are committed to providing personalized care that meets each patient's unique needs.
Onebright Ltd offers a range of health services that include general medical check-ups, consultations, treatments, and follow-ups. We specialize in providing comprehensive health assessments, preventative care, and treating a wide range of medical conditions. Our doctors work closely with each patient to develop customized treatment plans that address their specific health needs and concerns.
Located in a serene environment amid beautiful surroundings, Onebright Ltd is a point of interest for those seeking quality healthcare services. We take pride in offering top-notch medical services that cater to our patients' overall wellbeing. Our commitment to promoting good health is evidenced by the high level of patient satisfaction we achieve.
At Onebright Ltd, we believe that everyone deserves quality healthcare services that are accessible, reliable, and efficient. We welcome new patients to our establishment and look forward to helping them achieve and maintain optimal health outcomes. Get in touch with us today to schedule a consultation or appointment with our team of experts.
Photos
Contacts
Holgate Park Dr, Holgate, York YO26 4GN, United Kingdom
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"First therapist was great last year service has gone down the toilet since. Took 3 weeks to get an assessment sessions with a therapist who then decided she was no longer available at the time I'd specifically requested she also didn't want to do a video assessment call seemed fixated on me being sucicidal even though I said multiple times I wasn't. 6 weeks to find me a suitable replacement poor Comms from admin 2nd therapist was a joke unsure erm and aahing which isn't exactly reassuring when you're trusting someone with handling your brain. She didn't know what to do with my condition, the call was flat and she didn't even go through the pre session questionaire or seem to know how standard therapy works. Awful given its private medical and these jokes of sessions count towards my allowance under my policy"
"Charging chaos. We used onebright which was predominantly paid through axa with a contribution by us. Onebright sent us invoices which we paid. Then they said they had overcharged and would refund. We were no longer using the service but they then changed their minds and said we owed another £30. They then changed their mind again and said we actually owe £80. When questioned they said in fact they owe us money. Utterly, utterly hopeless."
"If I could give no stars I would. OneBright has been dishonest for two occasions and tend to bend the truth for their convenience. I do not believe they have the patients care at heart at all. I'm very sorry that my health insurance works with them for their mental health services, absolutely horrible place. They have an initial 45 minute phone call with you to diagnose you over the phone, the phone call 15 minutes of you explaining what you're going through, the other 30 minutes is a "clinician" asking you to rate from 1 to 8 for a series of questions. Behold - you're diagnosed! They only provide a treatment which THEY think is right for you (based on the 45 minute phone call of you telling them how depressed you feel out of a score from 1 to 8). They have been dishonest about a treatment plan which was recommended by a real doctor (which I was referred to), and have contacted the doctor without informing me or getting my consent for him to change his recommended treatment plan for their convenience. Avoid like the plague."
"Recruitment team are about as awful as they come. Perfect example of everything wrong with recruitment. Absolutely terrible."
"I would like to make a formal complaint. I have been waiting and chasing you since August for a new therapist and all I get is yeah we are on it or that you will send me an email which then I never get. I have tried calling and sending emails, but still nothing... I have spoken to Kristen, Hannah and Lucy... all of them have not help at all. I don't know if you just don't care about mental health or what is the problem... I could probably kill myself and you wouldnt care. I am sick and tired of having to chase one bright just to get the service I am paying for! I don't have a freaking reference number because I have never been given one. This is your problem, not mine. So who do I need to speak here in order to be listened to?"
List of local businesses, places and services in Leeds
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos