Manor Pharmacy 9 Hindley Road, Westhoughton, Bolton BL5 2JS

"Usually find the staff fairly helpful, however had a prescription sent directly to the pharmacy. Went to pick it up and they'd closed for dinner. What business in 2022 still closes for dinner instead of splitting the dinner times of the staff to remain open? Very poor service to just close in the middle of the day."

"Appauling, need to reveiw there procedures. constantly losing scripts, dispensing to wrong patients, denying and blame culture, always the patients fault, never apologise for there mistakes..This time I ended up in hospital because it took two weeks to get me my prescription.. Im home now so id thought rather than go to the chemist and complain as its a waste of time id leave a review instead at least it will put people off and they will pick a ifferent chemist"

"Shocking service, primarily the older chap, grey hair. Listen to how he talks to people, no hellos, thank you, or kiss my.... Called him out on it before and it's like he's unaware of his conduct. What baffles me even more is the male pharmacist l, who I presume is owner/manager seems to not care. As others have said, find somewhere else if you can."

"Went yesterday for my flu jab, I rang last wk and explained in detail the medical reason for me needing it,and was given appt, when I arrived at thePharmacy yesterday I gave my name and reason for me being there, the young girl went to back of the shop and told the pharmacist I was there, I heard him askin her to ask me why I was there ,and seemed very confused as to why I was there , she eventually came back n I had to tell her my medical condition and Was asked To fill a form out, I had my flu jab n as I was goin I heard the same young girl say to the pharmacist, “ there’s another woman here now for her flu jab. I feel there was no confidentiality at this pharmacy,Id already explained to the pharmacist in detail last week over the phone and presumed they would at least have noted all this, there was a cubicle where I had my flu jab, surely medical issues could be discussed in confidence in there rather than discussed in the shop, I found the staff to be very unprofessional and I won’t be returning."

"Staff are very rude and unwelcoming. I will now be changing Pharmacies for my regular prescriptions. The young girl doesn't acknowledge you when entering and leaves you standing there. Been going there for a few months and they have never been customer focused. Everything seems to be such a effort for them."