Rowhill Grange & Utopia Spa - part of the Alexander Hotel Collection Top Dartford Road, Dartford DA2 7QH

"Lovely spa day with a friend. This was my second visit here. We loved it the first time so we returned again. I must say that the first visit was better. The afternoon was not fresh on this occasion. The bread tasted like it had been left out and air dried for a bit. This is not what I would expect for afternoon tea standard of sandwiches. Nevertheless the scones and cakes were lovely. The service was good when the staff were there but there was not so much staff this time round so we found ourselves waiting around quite a bit. The spa was lovely as always. The treatment was really good however the lady giving me a facial didn't not ask me anything about my skin other than if I have an allergy. I was not told about products used or given the option to purchase any products. The spa lost out on this because I probably would have purchased something had she have shown me what she used as it felt good on my skin. Overall it was a great day but not as good as my first visit."

"Firstly, the staff are lovely and really helpful. However, clearly the energy crisis has had an impact on the provision of facilities. The pool was somewhat cold as was the plunge pool. The room we stayed in was also very cold and we had to ask for a portable heater. Additionally, the restaurant was freezing on the evening we chose to eat and we had to move to the bar area. This was a pity as the food was good. We chose this spa as had previously been to Alexander Spa (which is part of the same group) where the environment and spa were excellent. Sadly, Rowhill Grange did not live up to our expectations and previous experience."

"We had the spa day with treatment from Red Letter Day. The day was wonderful throughout. We received a warm welcome and were taken around the facilities. All three of us enjoyed our treatments (back massage or facials), felt relaxed and that great products were used. It felt homely and comfortable to be able to have our afternoon tea in our robes. The waitress (she was new) was very friendly and accommodating. An all round great day."

"Finally got to stay at Rowhill Grange hotel only took 3 years (Covid). From the time we arrived the staff all came across very friendly and could not do enough for you. The spa area and treatment was great. As for the evening meal me and the wife both agreed this was one of the best meals we had ever had , fantastic. Would definitely recommend a stay at at Rowhill Grange Hotel."

"Great team I stayed with my now girlfriend and the team were the best for helping with making it special. I had a surprise planned to ask my partner to be my girlfriend and the team. Maisie at reception helped to decorate the room while we were at dinner for me to ask when we got back t the room. Sam in the bar was attentive and looked after us while we had dinner and drinks. The room was lovely, as we were celebrating our belated birthdays, we had a plate in the room with happy birthday and a small dessert on there and a complimentary upgrade. Spa was amazing pools were a perfect temp. all round great stay. We can’t wait to come back!!!!!!"