Travelodge Enfield Great Cambridge Road, Enfield EN1 1SW

"Temperature in room did not change, seeping through the walls, too hot at night. Lack of soap/ sanitiser inside toilet. Cutlery and plates not properly cleaned for breakfast. Untrained staff, will treat you like one of the homeless unless you have family. If your looking for below basic in the Enfield area, this is the place."

"Receptionist (older male) extremely rude with an attitude absolutely not appropriate for serving customers. Shower was not clean, no soap, really unhygienic conditions. The bed was ok, but the room decor itself was far from inviting, doors were extremely loud, carpet was dirty. I would never eat there as I have already tried the Travelodge food before and it is just terrible. I would not recommend staying there."

"Hotel needs a good deep clean. The bathroom was not clean enough. The carpet in the room is filthy. Hotel has a musty smell. Breakfast very poor. Hot food left uncovered and was unattended most of the time. Children were running around the food and helping themselves. A lot of noise outside at night so could not sleep. Staff are friendly though."

"No hot water during entire stay, suggested it was a new issue when we checked in then found it had been two days. We have found other guests who saw the manager on checking out and got a full refund, she wasn't there when we complained and boy on reception just shrugged. To complain to customer service is 13p per minute with service charges on top. I've finally found an email address and been told its 5 days for response, I hold out no hope"

"Pros: The room was nice and spacious. We liked bed and area of location. The breakfast was good and a pretty good selection for a really good price. Front desk were efficient and helped us out with checking our bags in early Affordable Cons: - We didn’t have hot water during the 3 day stay we had. - The bar service was terrible. First off the girl there took so long to take our order. Then they took our half full drinks from our table and disposed of. I then went to re-order the cocktail and hot drink they took and let them know what happened - to which I had to remind them to make 25 minutes later as we still had not received them and they were watching the soccer. We received our main meals 1 hour later and our dessert 50 minutes after that. We tried to find a manager but apparently there was not a single manager in at the time. - Not enough toiletries or cleaning. We didn’t have our room touched up and we had 1 toilet paper roll for the 3 days because everytime we asked for another one they said they would add it in when they got to our room… they never got to our room."