Got You Covered Rugby Road, Twickenham TW1 1DS
About the Business
Welcome to Got You Covered, your go-to insurance agency located in the heart of Twickenham, London! We are located on the first floor of Webb Ellis House, easily accessible from Rugby Road.
At Got You Covered, we understand that life is full of uncertainties and you need to be prepared for anything that may come your way. That's why we offer a wide range of insurance policies to protect you, your loved ones, and your valuable assets.
Whether you are looking for health insurance, home insurance, car insurance, travel insurance, or life insurance, our team of experienced agents will help you find the right policy to suit your needs and budget. We work with some of the leading insurance providers in the UK to offer you comprehensive coverage at competitive rates.
At Got You Covered, we believe in providing personalized service and treating our clients like family. We take the time to understand your unique situation and provide tailored solutions based on your specific requirements. Our friendly and knowledgeable agents are always available to answer any questions you may have and provide you with expert advice.
In addition to being a trusted insurance agency, our establishment is also a point of interest in the Twickenham community. Webb Ellis House is a historic building with a rich history dating back to the 19th century. It was once the home of the famous William Webb Ellis, who is credited with inventing the game of rugby. Today, the building serves as a landmark in the area and a popular destination for visitors.
So, if you're looking for reliable insurance coverage and personalized service, look no further than Got You Covered. Visit us today at our convenient location on the first floor of Webb Ellis House and let us help you protect what matters most.
Photos
Location & Phone number
First Floor, Webb Ellis House, Rugby Rd, Twickenham TW1 1DS, United Kingdom
Hours open
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews
"Disgrace of an insurance company. Offer the best deals on comparison sites and can’t live up to the original quote. Called up and got quoted stupid money, original quote was £889 for a years policy, upon calling somehow became, “unsuitable/far to expensive” will be skipping past every time I see a quote. Happy to pay an extra £800 elsewhere as that’s the next best thing from an actual company who values their customers. HIGHLY ADVISE TO STEER CLEAR!"
"Avoid this company at all costs!! They came up as the cheapest quote on comparison sites but forced me to call and went through all the questions again. Said they couldn't match the quotes online that they offered "as you can't trust those comparison sites anyway". Paid £300 to start my policy. 2 days later I receive 2 letters demanding I pay another £300 immediately as one of the dates (pass date) was wrong (a month later than given). How can they justify those fees? Rang up to cancel and they would only give me a partial refund so lost just short of £100. The woman on the phone was the rudest person I've ever met and put the phone down on me. Joke of a company. Now have to wait 5 - 7 days to get what's left of my deposit back! SCAM!"
"They post one price on comparison websites and then boost the price when you call them up. Only just found out this happens to practically everyone. Also the poorest customer service. They promise you a call back and don’t bother calling back unless it’s to initially get you to take out a policy! Spoke to Claire on Friday 11th November in regards to a query with cancelling my policy, never spoke to someone so rude. When I wanted to raise a complaint I was told they don’t have a complaints email address and send it to the generic email address that practically everyone has access to. AVOID AVOID AVOID!"
"I have honestly never had such good customer service from an insurance broker. Straight through to someone in the UK who knows what they are doing! Claire H helped me quickly and efficiently. 1 star removed for a fairly costly admin fee for changes to policy but other than that, a fantastic experience."
"Would not honour the quote given on various comparison sites and spoke to me like I was completely stupid on the phone despite asking very reasonable questions. You need to train your call center staff properly - I'm sure the comparison sites would not be happy to hear you're spitting out cheap deals to draw people into a fake sense of a good deal, only to offer them a much higher price upon application. Disgraceful."
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