Dreams Wembley 336-342 High Road, Wembley HA9 6AZ

"I went today to purchase a mattress protector, however I was indecisive. However, Dinesh was amazing from end to finish he was patient and explained clearly multiple times the differences between the products and also, gave me a discount. Thank you Dinesh!"

"Loved the way the salesperson explains you the process of mattress selection. Store has many types of mattress to choose from and the salesperson (especially the old person) also explains the difference between each of them. Although I felt the prices were quite high but they also provide discount so check the discount you are getting."

"Dinesh was amazing! We went to Wembley branch to purchase a mattress and we couldn't leave without buying one. We also got free drinks, a mattress protector and a discount on a Tempur pillow. The delivery was earlier than expected. Purchased on 12/11/21"

"I am so glad to buy mattresses from dreams which is located in wembley. Iam especially impressed with the store colleague who is working there called tamaran and with their service. She was intensely respectful and very kind! Overall, I'm genuinely grateful and happy to buy mattresses in Dreams! Kind Regards, Selvi Murugesan."

"I went into store to buy a bed, the store clerk gave me the hard sell. he told me he could call and chase up my delivery, he even offered a small discount so I order a king size bed. when the delivery driver arrived with the bed 2 months later. Theey couldn't get it up the stairs so they left with the bed. The delivery driver told my that customer service will call me he advise that I measure the height of the stairway and use that when ordering another bed [great advise]. I waited for a call from customer service when this was not forth coming I called only to be told that i would be charged £136 to return the good, when I said where is my right to return good in the condition I got them in the customer service agent was very rude and said there is no such rule and that i should have read the terms and condition. in store the clerk spent a lot of time telling me every reason to buy the bed but at no point did he draw my attention the cancellation policy. who reads the fine print when you buying something. well if you plan to shop at Dreams , bring a magnifying glass and spend time reading the terms and condition. so they kept my £1400 in their bank account for 2 months and then took £136 more from me even though they were unable to deliver the good. Dreams need to ensure that shoppers who go into store are made aware of their cancellation policy and they should only charge customer what it cost for the delivery of the good. stop taking money in an unfair way from your hardworking customers. My advice to anyone who need a bed go to your corner store the bed will cost a half of what it cost in Dreams and if it cant fit into your room they will take it back and give you money back"