The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality
Ribblers Lane, Knowsley, Merseyside L34 9HA, United Kingdom
About the Business
Welcome to The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality, the perfect destination for those seeking a luxurious and relaxing stay in Liverpool. Nestled in the heart of Knowsley, this elegant establishment boasts exceptional facilities and unrivalled service, making it a popular choice amongst both business and leisure travellers.
With 98 spacious and beautifully decorated suites, our hotel provides guests with a comfortable and lavish home away from home. Each suite features modern amenities such as air conditioning, Wi-Fi, and flat-screen TVs, while also retaining a classic charm thanks to their tasteful decor and premium furnishings.
Food lovers will also relish in our exquisite restaurant, which offers a menu featuring expertly prepared dishes made from the freshest ingredients. Our talented chefs use seasonal ingredients to create culinary masterpieces that are sure to satisfy even the most discerning palates.
For those in search of ultimate relaxation, our on-site spa is the perfect destination. Set in a tranquil environment, our expert therapists offer a range of treatments and therapies designed to rejuvenate and revitalise the mind, body and soul.
Visitors can also take advantage of our prime location in Knowsley, where you can explore historic landmarks, museums, and local points of interest. From the iconic Anfield stadium, home to Liverpool Football Club, to the stunningly picturesque Knowsley Safari Park, there's always plenty to see and do in the area.
Experience the ultimate in luxury and relaxation at The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality. Book your stay today and let us help you create unforgettable memories that will last a lifetime.
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Contacts
Ribblers Ln, Knowsley, Liverpool L34 9HA, United Kingdom
Reviews
"Had my wedding here the beginning of December. Would highly recommend the suites... Alison the wedding coordinator was amazing. Her communication was spot on and dealt with all my queries. Nothing was too much trouble for her. On the day margy looked after us. She made sure our day was fault less and perfect in every way. The day was well organised by the staff and the food was delicious. We were all looked after, everyone was so welcoming and helpful. Thank you so much! Wish I could do it all over again ❤️"
"Not the hotel it used to be. Very poor communication informing customers that the hotel had been split into two, alongside main leisure facilities being unavailable. Email sent 2 days before, with very sketchy details in terms of the changes. Hotel has been split into two location, one half for main customers other half for home office/asylum seekers. Room cleanliness was very poor, the double bed that you pay for is simply two single beds just pushed together, big gap in the middle. Just was not an enjoyable stay, very disappointing."
"The place was wonderful. The service was quite good, polite staff, delicious food. The only downside was that the Leisure center was out of order so no swimming, no gym and no jacuzzi. They tried to make up for the disappointment by offering discounted rates on the spa treatments, which were absolutely enjoyable.My girls were disappointed because they are below 18 and did not benefit from this. On another note, the hotel should reconsider the housekeeping policy. Housekeeping only every 48 hours, is not very attractive. Otherwise, I would stay there again."
"I stayed this weekend for a wedding and found Pros and Cons to the Suites hotel. The Cons- The outside area and function room where not ready until 30 mins before the wedding. Guests where arriving with staff hoovering the previous nights confetti at and putting the red carpet out at 1.30pm. I had to clean a lot of items up from the function room floor and window sills. I asked staff to clear all items at around 10am and the cigarette boxes, rubbish, empty cups etc were still there by the cake at 1.30pm. I cleaned the window sills myself in the function room as they were thick with dust and had a large number of dead bugs on them. The temp bar was not set up in time and all bottled beers where warm. The staff were only accepting cash payments too. Which we was not made aware of. Pros - The wedding planner Margo was amazing. There was no job too small for this Lady and she stayed with us all evening to make sure that everyone was having a great time. Your bar team Joanne and Connor were incredible, they smiled all evening (even though Connor had injured his foot during his shift) they were polite, friendly and a credit to your team. All in all Margo, Joanne and Connor saved the day and pulled off a great event. I would suggest that you work on team building. Not to say that anyone was bad at all, they where all lovely but there is no "team" overall. You could feel that each department would not help the other even if they had nothing to do and others had been running around like headless chickens."
"Rooms would be nice but the aircon is broken making them unbearable in the heat last week. Had to have the windows open at night but very loud loading and unloading of lorries all night meant very little sleep. Leisure facilities closed for 'maintenance' (other reviews suggest this has been ongoing for a while) which they tell you at the last minute but don't reduce the price which is high without the use of a pool etc. Half of the hotel is closed to be used by Immigration and the way they have restructured the rest to make it work feels cheap and weird. Corridors which were clearer designed to be 'behind the scenes' covered with cloth to get to the restaurant etc. And the restaurant is now in a weird room with no windows other than in the ceiling. Food used to be really good but was just average I was disappointed"
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