Fountains Medical Practice
Delamere Street, Cheshire West and Chester CH1 4DS, United Kingdom
About the Business
Fountains Medical Practice is a highly-regarded establishment located in the heart of Chester, United Kingdom. Situated on the 2nd floor of the Health Fountains building on Delamere Street, this health practice is a point of interest for those seeking exceptional medical care and attention.
At Fountains Medical Practice, we provide our patients with the highest standard of healthcare, offering a wide range of medical services to cater to a diverse range of needs. Our team of highly skilled healthcare professionals are dedicated to ensuring that each individual receives the personalized care and attention that they require.
Whether you require general health check-ups, vaccinations, or specialized treatments, our practitioners have the expertise and resources to address your concerns and provide effective solutions. We prioritize patient satisfaction and strive to deliver a warm and welcoming environment, ensuring that every visit to our practice is a positive and comfortable one.
Our facilities boast state-of-the-art technology and equipment, enabling us to provide exceptional medical care whilst maintaining optimal hygiene standards. Our practice is conveniently located in the bustling centre of Chester, with ample parking available for patients.
At Fountains Medical Practice, your well-being is our top priority. We go above and beyond to ensure that every aspect of your healthcare needs is addressed, and that our services exceed your expectations. Visit us today and discover what sets us apart as a leading healthcare provider in Chester.
Contacts
2nd Floor, Health, Fountains, Delamere St, Chester CH1 4DS, United Kingdom
Hours open
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Nurse Hannah is very helpful she’s determined to get to the route of the problem and find a solution. One of the best. The practice as a whole is terrible. Receptionist don’t wanna be there, the managers don’t listen to what you’re saying at all. I’ve complained 3+ times and heard nothing back?"
"Very rude receptionist, lacking any empathy or sympathy. Went in to ask about my mums death certificate as she had passed away the day before to be met with a sour faced woman who was rude and very unsympathetic to my situation, not one shred of compassion or even basic courtesy. This is a person working in a health care centre. A very upsetting experience to be spoken to or should I say spoken at, the way I was today. Hope the receptionist is sent on some training in social skills and maybe some training on how to treat and speak to people that are grieving.!!!!!"
"Been unwell for months from April to June 2022. Bloods tests came back saying something was up but my Dr Javed kept fobbing me off with pills that weren't helping, even when I was being seen she didn't sit to listen was more busy doing stuff in her office. After all that end up having surgery and what was spotted on bloods disappeared and hospital were surprised that they didn't check. Since then, she has cancelled prescription that I need now for life and requested why she done that, messed up sick notes and took a week to be sorted. Never got apology for it. Been with this surgery since 2011 when it was Hoole Surgery. Considering looking for a new one. in the new year."
"Registered to this practice since birth. After moving buildings and having there long-standing GPs such as Doctor Bland and King leave they have gone dramatically down hill. They frequently lose forms, say they will do something then don’t do it. The receptionists are belittling, patronising and prone to giving out completely false information. If you value your health do not register with the practice because they do not value anyone’s health"
"Wow. I have been with this practice for about 2.5 years. What a misery! Discriminated against at every turn whether it be my autism, mental health, parenting ability, chronic pain - you name it. I’ve been made out by a doctor that I’m a danger to my child because of my depression (which I always seek help & support for as my child means the whole world to me!) treated like a total m@ron - it’s not my fault I have autism! I try so hard! I have never ever in my life been reduced to so many tears by any other doctors practice than this one. I’ve been belittled, prejudged, and the support I reached out for several times? No where. I haven’t been able to leave my home in approx 4-5 months because of fear of going out. And I mean paralysing crippling fear. I have explained this to every medical professional I came across. Fair enough I’ve moved out of area but I physically and mentally can’t get in my car because of crippling anxiety. But still I have had one receptionist, totally disregard what I had explained to her - she didn’t care about my mental health crisis, she just wanted to verbally batter it into me that I am no longer wanted. What about emotional support sign posting or referral? How about getting me an urgent appointment with the doctor? It doesn’t matter if you are having bad mental health thoughts and reach out- they don’t care and if there are no tele or face to face appointments - tough they couldn’t care less if you die. I’d love to be able to walk to my car and drive to a new doctors. I’d love nothing more than to turn my back on this practice that has caused me so much emotional and physical anguish. It’s not my fault! I’ve been reaching out to professionals as well as this surgery for help and it’s fallen on deaf ears. Although a nice guy phoned to offer help with finances. There’s a couple of nice receptionists working there but unfortunately that is gravely overshadowed by the lack of compassion, care and empathy that this practice does not possess. Save yourself so much stress, heartache and rejection and go with Elms. I hear they are very good. I didn’t transfer to Elms as I didn’t trust that the GP’s wouldn’t ‘chat’ about me so that I would face more prejudgement. There’s so much more to say about this awful surgery but you’d probably feel as depressed as I am right now. Pray for me that I can leave my home tomorrow to change GP’s! I’m going to try my best (again) to leave to register elsewhere. Agoraphobia and social anxiety is no joke but this practice seems to think it is."
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