Talbots Law 31 Wolverhampton Street, Dudley DY1 1DB

"Really disappointed. Would not recommend. The communication throughout has been incredibly poor, and we could only ever get answers after practically begging for someone to contact us. The stress that the lack of communication caused was severe. We were first-time buyers, so naturally would have questions that sometimes google can't answer! And we wouldn't reach out unless we *had* to. We had no reassurance or support from our solicitor. Speaking on the phone is not really an option, and when we did (on completion day, during a stressful situation with the seller on site) they were dismissive and rude. We felt like we were an annoying burden to our solicitor, which is not how a paying customer should be made to feel. We completed in October 22 and we're still trying to tie up the loose ends. The last communication we have is from December, despite my emails since then."

"Talbots have been good when dealing with the property we purchase as first time buyer. The team of Emma Taylor and Rachel have been friendly , supportive and responsive. Rachel and Emma has been particularly helpful and has remained professional and informative whenever we have had a query. Highly recommended to first time buyer."

"Had Mr Talbot-Webb as my solicitor a couple of days ago, was meant to be represented by a different solicitors but it was the best thing that could of happened. Very friendly man, very attentive, and absolutely wants the very best outcome for clients. Honestly couldn't of asked for a better solicitor, or a better outcome for that matter. Would absolutely get in touch if I was to ever need a solicitor again."

"Where do I start... They sent 3 months of my parents bank statements to my partner, extra money demanded on completion day as apparently nationwide "underpaid" our mortgage fee not to mention they had these funds for 3 days already! 6 different completion statements which are completely different to our contracts so we can't work out what we have paid for and talbots can't even tell us either! Complaint made and they are satisfied with how everything was dealt with but only reviewed what the solicitors told them! was offered £150 in compensation. Currently in the process of taking Talbots Law to court for the Financial Data Breach & Negligence."

"Claire and Connie dealt with our matter - very proactive, always follow through with what they say they are going to do, easy to contact - whether by phone or email, I always had a response. A refreshing experience compared to any other solicitor's i have ever used! Would highly recommend. Thank you!"