Kitchen Images 6 Station Road, Ainsdale, Southport PR8 3HS

"It's 2 and a half years since we had our kitchen fitted by Kitchen Images and we are still delighted with it and everyone who sees it makes complimentary remarks. All the guys who worked on the project were extremely good at their trade and were all reliable, worked a full day, very polite and easy to get on with. Roger and Joyce have been great to work with so we would certainly recommend Kitchen Images."

"We are delighted with our new kitchen. Roger and the team completed the installation to a high standard and completed the work in less than 10 days. Thank you Roger!"

"Total transformation of our kitchen and they managed every detail very well. Cannot fault the service, quality, design and really good value for money. Excellent."

"Had a kitchen fitted in March 2019. My dream kitchen became my nightmare kitchen. There was so many faults it was unbelievable. the worst kitchen I have ever seen. An example of faults: Cabinet doors both wall and floor units, the gaps were not consistent wider at the top, narrower at the bottom. Cabinet side panel faulty, damaged and repaired with filler. Pelmet and cornice badly fitted. End panel for dishwasher not vertical. end filler strips faulty. Plinths around kitchen unfinished. I listed 27 faults. After the fitter returned to rectify the faults there was little improvement. Now November 2019. Most of the original faults have returned. One wall cupboard, the doors will not close. The sink tap is loose. water leaking through the worktop into base unit. Roger accused me of being a perfectionist and movement of doors etc. is to be expected. I just expected a good job to be done. especially as the cost of the kitchen was almost twice the cost of other quotes. I have fitted lots of kitchens during my working life and was proud of every one fitted. I am now in my eighties and could still do a better job. Advise to potential customers. Beware the listed reviews. I discovered that two of the reviews were by friends/relatives of the business. Finally. before committing to any installation, insist on holding back a percentage of the cost until the installation is completed to your satisfaction or go elsewhere. Since my original review the business owner has added several comments which I feel require a response, The main issue here is that the original fitting of the kitchen was a a disaster as a result of poor workmanship. Even after the fitter returned to put right the faults many of the repairs were inadequate. Due to the inconvenience and stress caused I couldn't bear the thought of workmen returning yet again. Visiting friends who could see my distress persuaded me to pursue my complaints. Mr Dunne has never accepted responsibility for, or apologised for any of the faults or poor workmanship. As I can see from his replies. He is trying to place the blame for his poor fitting on the customer. For example, several times I complained about the Hob Extractor Unit. He insisted there was nothing wrong with it. Yet when the latest repairs were being carried out a new Extractor Unit Mysteriously appeared. I have never removed any hinges from any units. I have not tried to fix problems myself. The photographs shown are genuine. Two were taken in November 2019. Four were taken immediately after the original fitting to show the standard of workmanship. I feel disappointed and saddened that Mr Dunne is at this late stage his response in trying to place his employees poor workmanship upon my shoulders. Finally I would like to express my sincere thanks to Eric the fitter brought out of retirement to spend almost two days to rectify an awful job."

"We had Roger and the Team fit a new Kitchen some 9 years ago. Since then we have had a burst pipe and other normal day to day issues. They did a great job with the original installation and have also solved the burst pipe and normal day to day issues we have come across over the last 9 years. Thanks Roger and your team. Your customer service is first class. Keep doing a great job. Well Done. Allan D."