DFS Chester Greyhound Park Road, Chester CH1 4QQ
About the Business
DFS Chester is a premier establishment that is situated in the heart of the bustling city of Chester. As a leading furniture store, our primary objective is to assist our customers in creating a warm and inviting atmosphere in their homes. From classic and traditional designs to contemporary and modern pieces, we offer a vast selection of furniture that caters to every individual's taste and style.
Our store is your one-stop-shop for a wide variety of home goods that span across the entire house. We have everything to meet your requirements, ranging from luxurious sofas and chairs, to dining tables and chairs, to wardrobes and bedrooms furniture, and much more.
DFS Chester prides itself on providing its customers with a seamless, hassle-free shopping experience. Our team of supportive and knowledgeable staff is dedicated to ensuring that you are satisfied with every aspect of your visit – from consultation, to purchase, to delivery and installation. With extensive experience in the furniture industry, our team members are well-equipped to offer sound advice and solutions that are tailored to your specific needs.
As an established point of interest in the city of Chester, DFS is easily accessible and can be found at Chaser Court, Grayhound Park Rd. Upon entering our store, you'll be treated to an ambiance that is both relaxing and charming, along with a fantastic selection of products that are sure to please.
In conclusion, DFS Chester is more than just a furniture and home goods store; it's a trusted partner in elevating your home's aesthetic appeal. So, whether you're looking to redesign a room or furnish a new home, we invite you to visit us today and experience for yourself the DFS difference.
Photos
Location & Phone number
Chaser Court, Greyhound Park Rd, Chester CH1 4QQ, United Kingdom
Hours open
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews
"Made welcome at the store, salesperson left us to look around. The lady Jessica, was extremely helpful & very pleasant when we had decided on the suite we had chosen. There was no pressure to buy."
"Sales person was initially very helpful when requesting information on sofas and offering complimentary drinks. They offered to half the delivery cost as a deal sweetener. When it came to placing the order the sales person was extremely pushy when attempting to sell us the '5 year protection package' for £££'s despite it being insisted that we didn't want the plan, making us feel extremely uncomfortable. The sales person also tried to push a 'leather care kit' onto us which we didn't want. They then told us that if we didn't use their leather care kit to maintain the sofa that it would invalidate our warranty (lies). They eventually accepted no for an answer and we progressed to paying for the sofa. We asked for the half price delivery as had been offered only to be told that they would not honour that. The sales person summoned their manager who explained to us that as we did not purchase the care plan that they would not be willing to offer any reduction to the delivery cost. At this point we walked out of the store. An extremely poor level of service. Would not recommend shopping here at all."
"Thank you very much to Callum for making the process of buying my first sofa easy and enjoyable. Callum was spot on and I would highly recommend him."
"Poor customer service. Delays in the processing of our order due to two mistakes on the paperwork. Then when the two sofas arrived they were different colours. Trying to contact the store was impossible. 'Customer Services' don't return your calls. After many years of being a loyal customer we will get our next one from elsewhere."
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