IQOS Store 133 Kensington High Street, London W8 6SU
About the Business
Welcome to IQOS Store, located at the heart of Kensington High Street, London. Our establishment is known for being a one-stop-shop destination for all your IQOS-related needs. If you're in the market for the IQOS device, IQOS accessories, or HEETS, our conveniently located store is just the place you need to be.
At IQOS store, we take pride in being a point of interest for those looking to switch to IQOS tobacco alternatives. Our knowledgeable staff is always on hand to provide expert guidance and help you make an informed decision. You can try before you buy with our in-store demos and learn more about the IQOS device during our personalized sessions.
Our store also stocks a wide range of IQOS accessories, including cases, chargers, and cleaning kits, and we're confident that our product range will exceed your expectations. Our carefully curated inventory ensures that we have everything you need to get the most out of your IQOS device and make your IQOS experience more enjoyable.
Our store lies in the heart of Kensington High street, making it easily accessible from all parts of London. Whether you're looking for a quick purchase or an in-depth Q&A session, our store has everything you need to get started on your IQOS journey.
So, if you're looking for a reliable and knowledgeable IQOS store in London, look no further than IQOS store. We're here to meet all your needs and guide you through every step of your IQOS journey. Visit us today and experience our commitment to offering extraordinary customer service and quality products.
Photos
Hours open
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 17:00
Reviews
"Good service, but they don’t have latest machines"
"The staff here is absolutely amazing! With whatever issue I go in I can be sure beforehand that they will find the most convenient solution for me! Thank you!"
"Poor customer service representative who just probably started and try to convince me that the device is working properly when I actually came in the shop to show them that is not. The iqos 3 duo has some flaws with heating the tobacco as it should. Smoke quantity is less because it doesn't heats up good enough. I have three iqos duo devices and two of them have this issue. But they said is normal. I'm consuming heets stick without getting a normal experience, a total waste of time and money."
"I literally cannot rave about their store more, the staff are incredible!! Last week I got there 2 minutes before closing and they helped me, took their time to listen to me and show me what to do. I am so grateful for how friendly, accomodating and understanding they were. They all deserve a raise!! Thanks guys :)"
"Have used iqos for 2 years and can’t complaint with their product. I went into the Kensington store to buy the new duo and was not acknowledged by any of the sales assistants after waiting for 15mins. One staff member was at the till without a customer and completely blanked me when I walked up. The other two were with customers at the time but did not acknowledge or greet anyone new who entered the store including myself. The customer service is poor, staff seem very uninterested and there is no useful advise given when asked about the products. Would recommend to buy online as you don’t have to deal with their miserable staff, you wouldn’t be wasting your time and it’s much more efficient."
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