University of Worcester St John's Campus Saint John's, Worcester WR2 6AJ

"Every Saturday I coach wheelchair basketball at Worcester University for the community from 11-30till 1-00pm anyone can come and enjoy yourselves even if you are able-bodied we have chairs for you"

"I feel they let my daughter down by insisting her final placements were in Worcester and not closer to home where she has tried so hard to get a job with great feedback from interviews. She has had to change career and do something different"

"I attended St John's for a 2 day course so I didn't get to see much of the campus or the university. What I did see really impressed me. It's a really big, clean campus with a great layout and a lovely cafe/take away and an amazing canteen. I've heard it is a first class university who really look after their students."

"Not interested in supporting or helping until I withdrew from my course . When I did ,I received very good communication and got the information I needed to make an informed decision , but alas it was too late I had requested to leave and will not be returning but joining another uni . I got passed around multiple departments , email tennis and endless phone calls to the multiple finance departments and first point services , no ownership or help was given so I could make decisions . Apparently this university does not like telling a student what support and finance can be available to them until they get into a mess or cross over the threshold where they pay 25% of the yearly tuition fees as and I quote from my course leader “ we the university do not like advertising grants and support “ which basically means they do not want to help you unless you beg or alternatively withdraw . I could have moved courses which certainly would have helped me nobody gave me support in this and they dragged their feet hoping I’d just carry on and find a way. Again I got support once I’d left at which course I could do to get out of the situation I was in."

"Absolutely no care , consideration or support for individual circumstances, the various departments quote the University guidelines with no tolerance to adaption. Financial student support for bursaries or grants is zero. Poor communication, you are expected to chase for updates , left in the dark to what’s going on , problem solving and finding solutions to a students need whether that be course or financial is absent from this university. The actual lecturers are on the whole helpful and friendly. Certainly do not think I’m getting my money’s worth expected to travel over 1 hour for a 30 min practical session which ends up being 10 minutes in duration then expected to wait around for hours for the next one. You wouldn’t think you were a customer or paying for this at all by the total lack of understanding and rigidity."