Heathfield Knoll School and Nursery Wolverley, Kidderminster DY10 3QE

"This school puts its image and reputation above all else, including the welfare of the children. The staff lack basic training and professional boundaries. This led to my daughter occurring physical and psychological injuries within this school. The senior staff, who should have known better knew of the physical injuries which occurred within the school grounds but promised not to tell parents or the correct authorities. Once found out the same staff lied about the fact they overstepped all professional boundaries and proceeded to whitewash their failings. This included all senior staff members and one senior governor. Throughout my daughter's time at this school, not once did she receive anything that was listed in her EHCP. The SEND team had to step in and remind them of their legal obligations to provide everything listed in the EHCP. They still refused to provide anything listed and stood by they do not have to as they are a private school. They think it is acceptable to charge £40k per year and to only offer small class sizes and bribe the children so you think they are having a great time there. If you are reading this and your child attends the Connect base ask for physical proof that the school is providing what is listed in your child's EHCP. If you are thinking about sending your child here please research for yourself and ask for everything in writing. You may also wish to ask how many children has been entered for GCSE's that attended the Connect base. If you think your child will be automatically entered for GCSE's like at a mainstream school think again. How do you think their grades are high, its because if your child isn't guaranteed a Grade 4 or above they won't even enter them for it, leaving your child without any formal qualifications. If you think oh this child went to the Connect base and this won't happen to the main school, think again it's all the same staff who failed and covered up abuse of my daughter. If this review is still up it means the school haven't been able to get it removed as everything I have listed above is correct and I can provide proof of exactly what went on and why I removed had my daughter from this school. Most of their other reviews are from either staff members or Governors. This review is true and unbiased from an actual parent. *Note to School. I would loved to have been able to communicate directly via email with yourselves but as the Headmaster requested I don't make any contact with his school, you left me with no other options but to warn others of my experiences so they can make their own opinions. *****Unfortunately I am unable to respond directly to your reply. Your reply is generic and is clearly damage limitation, you have had many chances to engage with myself, including when I made an official complaint. In your response to my complaint your staff consistently lied and fabricated untruths. You have all my contact details, so if you are serious and would like to engage properly and investigate why your senior staff lied and fabricated untruths I would be happy to discuss. I await you communications.*****"

"Signed up for nursery with months in advance, but they cancelled on us with approx. one and a half month prior to starting date, because we were priority 2 (i.e. did not signed up for the school). They did mention this from the beginning, hence the 2 star review and not 1. People still need to make arrangements at work etc with months in advance though. So being able to cancel anytime after you paid a deposit, I don't see how that is right/fair."

"Our daughter has received help and guidance in both her education and journey from child into a young adult. Both my wife and I have seen her grow from a shy, timid person, unsure of herself and what she wanted to be into a more confident and self assured person. This school has time for each student so they can become the best that they can be."

"We all aim to do the best for our children and choosing Heathfield Knoll is a good start. Our boys have come up to senior school from the day nursery so we have some 13 years of experience, and know what we are talking about. The staff is outstanding!"

"Heathfield is an excellent school, my nephew left last year after finishing his GCSE's he did better than expected and I noticed it just got 93% pass rate for A to C at GCSE. For a small school it has done very well when you compare it to some of the larger private schools in the area."