John & Biola Foods 71-73 Nathan Way, London SE28 0BQ

"For whatever reason, I was met with a condescending attitude. I then proceeded to have my accent made fun of and mimicked by the same cashier. Won't be supporting a shop that hasn't yet grasped the concept of basic human respect."

"I have been buying from John and biola since 2015 when the service is good it's good. However all this years no improvement in customer communication Wow, learn from your competition only buy from John and biola what is not available on wosiwosi. Still no joy I have paid for only palm oil since 7 days no communication no goods received Your competition has not only sent all my orders I was called 4 hours after placing the order to inform me of some of my items not been available. Which was fine and order was received next day For the amount of years John and biola has been in online business with vast experience, its enough for any responsible company to improve service to its customers My spend with your company has drastically reduced because I got better service else were meanwhile it was your company I stayed loyal, with all these years Improve!!!!"

"Avoid this place, they are scam. I placed an order over 3 weeks now, never got the order, I called no one was picking my calls. I will report to the UK trading standard. They are liars and scammers. I need my good redelivered or my £96 refunded."

"If I could give this place zero stars, I would. Ordered online and chased for 2 weeks for my items. They sent a fake tracking number when I escalated to PayPal to show the item had been sent when it hadn't. Called and emailed with no response from them. Please avoid this place at all costs. A sham and a scam!!"

"Great service, real asset to African, especially Nigerian businesses. I ordered online with John and Biola Foods for the first time. To be completely honest, I was a bit wary about ordering the things I have bought in person for almost 20 years online. But the whole experience was easy, from an easily navigated website to paying for my goods. Even with bank transfer payment, delivery of my goods was fast, everything was well packed and the meat I had ordered was clean and cut perfectly. Thank you for the constant communication throughout (they kept me in the loop, every step of the way, from payment to successful delivery). I would recommend using John and Biola Foods, especially in cases of isolation/quarantine during covid."