Tesco Express 93 Askew Road, London W12 9AS

"Came in after I visited the big tescoes on Uxbridge Road to get things that were not available at the big tesco. Obviously I had shopping bags with me as I entered I then collected everything I needed. In a basket and paid for my products and bagged them. I then left and made my way home I passed the security scanner at the doors no alarm went off I managed to make it passed the bus stop and heard shouting it was two male tescoe employees that were shouting and running towards me up the road one of them then had the cheek to ask me if I had paid for everything as it seems you are carrying alot of stuff in the bag bearing in mine one of them was the same person who saw me enter with the bags I already had. If employees are going to watch customers the whole time they are on the premises then they can already see that u entered with bags paid for every thing that's you put in the basket and watch leave to them be treated like a thief and be shouted down and hunted down in front of a main busy road was very embarrassing for that this place is getting a one star review ... very disappointed intl the customer service here"

"Staff closes 10.40 - 10.45 while they state that they open till 11"

"On previous occasions witnessed and suffered rude, racist and prejudiced staff. Terrible customer service. On this occasion they refused to give me my Evri parcel and told me they had to send it back. They had badly damaged the box and it would no longer scan. I had a super important item inside that I needed as a gift for a very dear friend’s birthday, maybe her last. It had been dumped in the back of the shop all week and this was my third visit to try and get it. They could have just taken my name and address and allowed me to take the parcel that I had paid for! My advice, don’t ever use this shop either for parcel collection or to buy food."

"I am baffled.. Tescos cut back staff to save us money but the service goes down and costs goes up. A soulless place full of fridges and freezers selling overpriced, overpackaged food. then they have the nerve to charge us for a carrier bag to save the environment. I feel sorry for the staff as they are clearly threadbare and underpaid"

"Rude, ignorant and disrespectful staff, worst customer service I’ve received in a while, as someone who works in customer service as management I’d fire the staff working the till today. Completely ignored us at the till whilst we waiting to be served and when another staff told him he continued to ignore us and serve someone else. Appealing service at this Tesco, will be going to the co op or Sainsburys local nearby as I know staff are much friendly"