North City Family and Fitness Centre Upper Conran Street, Harpurhey, Manchester M9 4DA

"North city is fine. The swimming pool is new and fine. However, children playing in Pool most of the time I have been. There is no separate area for those who want to swim laps for fitness."

"We use this leisure centre for our daughters swimming lessons. Reasonably priced and plenty of times as lessons for each stage is available throughout the day (Sunday). Also has a soft play area for our little one (3) whilst we wait."

"Total chaos and dangerously unprofessional! I booked a course of swimming lessons for my daughter (£30) on 19.04.22 to which she attended her first lesson at North City facility in Harpurhey on the Saturday morning. Upon attending the lesson it was absolute chaos and upon approaching someone to ask which group my daughter was in a gentleman said 'yes she'll be in my group'. I instructed my daughter to follow to the group and asked another lady if she was in the correct group and she said they will check off their names before they start, i then proceeded to go up to the balcony to watch. When I got up to the balcony there was nobody in the pool with her and she was made to swim an entire half length even though she said "no" and was crying. The instructor made her swim it to which she did really well in doing so, but refused when he instructed her to swim back - at this point I was going to go down to the pool and remove her. It was then that he spoke to a lady in the adjacent group and she was switched into a group which was obviously more suited to her needs; with a trainer in the pool assisting them. I spoke to the same lady after the lessons had finished and asked why my daughter was placed into an obviously more advanced group to begin with and her response was "sorry about the mix up, we are short staffed today". Whilst the lady was polite this was not a good enough response - my daughter could of gotten into serious trouble and possibly drowned because there was a complete lack of order in checking who my daughter was before she was made to get in the pool and swim half a length without any being in the pool with her. The instructor never kept a close eye on her as there was so many children per group and lifeguards around the pool were seriously lacking. I've cancelled my membership and complained to which the reason for doing so was marked 'unknown' despite my explanation and I will not be receiving the £30 I paid either! What a joke. Edit: I have now received an apology and a refund. Thank you however, I will not be returning."

"Excellent pool and facilities with friendly staff. Also had a gym, steam room and sauna plus a jacuzzi. All sessions need to be booked in advance via the Better UK app and you can either pay per session or take out a membership. Memberships are very reasonably priced and are flexible with only a one month notice to pause or cancel should you need to. Overall, definitely recommended to help improve your fitness, chill out or train."