Inchcape Accident Repair Centre Manchester Audenshaw, Manchester M34 5DR

"Outstanding level of customer service given by Dave,Tia and Clair...all 3 individuals were friendly helpful knowledgeable and very professional. I will have no issue with recommending them to anyone.The delivery and collection drivers were also very friendly and professional. Top class work from top class people"

"Just collected my car after extensive repairs to the passenger side. The repairs have been completed a week earlier than estimated and are to a very high standard. We are very satisfied with the service and can highly recommend this company. Thank you."

"I had an exceptional experience with the accident and repair centre. I had some parts stolen from my car, and every person I interacted with was kind and competent. Communication was excellent. And the repairs look good. Best customer service I’ve encountered anywhere. Top job."

"I have been entirely impressed with the service I received from Inchcape Accident Repair Centre. It seems to be an all too rare example of a firm with excellent standards of communication, who was easy to contact. Inchcape was also punctilious about keeping me informed of progress at each stage of the work. The firm even picked up my car from my house for its repair job, and delivered it back to me, keeping exactly to the time stated on each occasion. This was much appreciated, as was the fact that I was confident in knowing that 'follow up' telephone communications would happen exactly as and when arranged. I can't praise Inchcape highly enough."

"I chose this repair service as my bought new VW Passat from Inchape VW on green lane and they sent me there when someone hit my parked car and ran. I had number of issues with them and most of them remained undressed though there was plenty of lip service. Before the car was handed back to me I asked the to return all parts that have been changed. Customer service refused by saying that those parts belong to insurance company and not me. When I enquired from insurance they replied the are yours and as garage was chosen by me for repairs so they cannot write to the unless the ask. I went back and they simply refused as repeated the same lines. The paint job was reasonable but cleaning up the residue was left for me. When I sent them the photos of paint residue in Engine bay and places where there should have been no paint they asked me to bring the car to them and leave it with the for a day or two so they can clear it up. I told them I am busy working person and they told me to bring car to the when I am free. A week later when I had carwash I noticed steam built up in my day running lights. I rang the again and they said they did not change them. They told me they will go back to insurance and ask them for permission to change the lights. For that I have to leave the car with the for a day or two once they get permission. I thought that I have left the car with them for well over two weeks and they couldn't do a job properly. Is it wise to waste more time with them? From my experience I can say following things. Work finish substandard. Poor evaluation of job. Inconsiderate about customer time. Questions what they with the parts. I heard rumours. Also very expensive and not a good value for money. There are good garages in Manchester who can do quality job with less bill and short span of time so I will not recommend anyone to go to the."