Well Pharmacy 86 Hill Top, Hill Top, West, West Bromwich B70 0RT

"Went to this chemist at 9:10am they refused to open the doors as the Pharmacist wasn’t there. The lady who calls herself Nina was very rude and not polite in her mannerism what so ever. From speaking to other customers waiting outside the store this is a regular occurrence of the pharmacist “running late”. Can see by the latest reviews it’s gone down hill."

"Used to be brilliant chemist but now a complete nightmare! Don't get medication on time, can't get in touch with them no matter how many times a day you phone or what time they don't answer the phone they either take it off the hook or unplug it, I've sat for 2 whole hours phoning none stop & I can't get in touch regarding my urgent medication! Definitely changing chemist. Absolute joke!!!"

"Avoid this shop at all costs,my husband has had all his prescriptions sent to this shop for years and they have always delivered them. Since the lockdown this shop as become a complete nightmare, I appreciate they have been busier then usual,but there is no excuse for what they have been doing, they don't answer the phone,(this point is important because if you are sheltering you want to know if you are going to get your medication delivered),then when it as been ringing for a few mins.they take the phone off the hook so it rings engaged,you just cannot get through,this as not just been on 1 or 2 occasions it as been numerous times,I have had to complain to the head office that many times it is in unbelievable. This time my husband as been waiting since the 4th June,for a delivery couldn't get through to the shop,head office had to ring them again, just got delivery after having to complain again,if I hadn't god knows when he would have delivery. What that shop is doing is totally irresponsible, they are playing with people's health. It's just not good enough, especially when you cannot leave the house. I had to give them 1 star,but I wouldn't have given that,they are not worth any stars."

"This chemist is useless. My 84 year old mother as been calling them now for over a week. They keep promising to deliver her prescription but it never turns up. She's tried calling again today the phone rings then it cuts off. Disgusting service."