Chester Car Supermarket LTD Sealand Road, Chester CH1 4LD

"I bought a 10-year-old car here a year ago and it has been great. I felt the place was trustworthy at the time of sale, but waited to post my review to see how the car faired down the line and I haven't had any problems. I had the first MOT since buying it done today and it passed with no issues. Thanks."

"Good place, no pushy salesmen. Just ask for the keys and they leave you to it and you can go back with questions or to take it for a test drive. There is an additional cost for warranty, I think 6 months for £100... But they made that clear from the start and the car I brought had manufacturer warranty anyway."

"I had a really bad experience here in October with a male staff member. He was extremely rude to my mother - stormed out the office when we asked a question and told us to follow, we said no and sat their a second trying to process the reaction. He insisted my mother get on the floor outside to look under the car even after she had said no, she clearly didn't want to and he insisted. I felt like crying, he told me to do the same and I refused. Worst experience I've ever had purchasing anything. You can see from the reply to other reviews these guys are borderline narcissistic. The car had passed its previous MOT but had a lot of 'recommendations', we were assured these would be fixed. We were provided with a pass certificate and were simply asking for confirmation the other issues had now been rectified. You'd expect to be able to ask questions when purchasing a car.. and the salesperson became defensive, argumentative. Advised us we had trust issues, he'd never had any of this from a customer before, asked if it was our first time buying a car. I'm still shocked to be honest that this man thought his conduct was acceptable, he's clearly very comfortable with behaving like this. Ladies, take your business elsewhere."

"I purchased a Mercedes from the dealership. Really relaxed vibe with friendly salesmen. They were very efficient and provided excellent after sale service for any questions I had. I have the car for about 3 weeks and I am really happy. I do highly recommend these gentlemen."

"Just bought a car from here. Sales was smooth and comfortable. No pushy tactics and answered any questions straightforwardly. I identified a few blemishes that I wanted repaired before buying, which they did. I then got it home and realised there were problems with two more parts of the body work which they booked in and repaired no problems. So far there are no issues with anything else. The car runs superbly and I'd recommend using this dealership. It's only been 2 weeks though, I'll update at the end of the warranty period."