Tribe Chislehurst 23 High Street, Chislehurst BR7 5AE

"Disappointing non baby friendly salon. Excuse was the salon is too small. Didn’t even try to offer a quieter day of the week where it would be possible. Unwelcoming customer service."

"Danielle Read my mind ;) she cut exactly how much I wanted and did a perfect cut and styling. Very positive experience. I have been to the salon ages ago as well and Jess cut my hair - she is also a super star. :)"

"Every time I leave the salon I have different hair colour. Initially I had highlights , the whole purpose of going to a salon was to lighten my hair but also have a consistent result. So the initial visit was very good however on second visit I left with a different colour tone, orangie and some of my greys weren’t covered. I complaint to the salon and I was invited to have a toner and roots which of course I paid full price. When I went back for a root touch up the girl who washed my hair had long nails which wasn’t very soothing and rather painful. After she washed my hair I was left with dreadlock looking hair. I know that she did rubbed my hair between her palms when applying the toner so I suspect this caused the dreadlock looking hair. My hair is curly. My hairdresser initially said that she combed my hair before applying the tint colour and my hair was not unmanageable, so it was a bit bizarre that this happened. I had 3 hairdressers trying to untangle my hair I could literally hear my hair breaking. I was left crying and my anxiety levels were very high. The salon offered me a mask to help repair my hair and told me my hair are very damaged. I haven’t been to another salon so after several visits they should have said this to me earlier. To conclude my root now is black the rest of my hair is highlighted with an ash toner. I never said I want to go darker and I don’t like my roots. I paid the full amount, left with hair I don’t like and broken . I went to professionals to avoid making mistakes with home DIY hair colouring, but my hair is a disaster, all this money for full head highlights and my hair now look darker and black in the roots. An utterly disappointing and traumatizing experience."

"A lovely salon and wonderful team! Great job today with my colour and cut with Danielle... but also a big shout out to Georgia and Lilly for going above and beyond in customer service!"

"I love coming to this salon. Jess has been doing my hair for over a year and the cut and colour are just perfect. I now only have to wash it every three- four days instead of every two as the style stays in really well between washes. Thanks so much Jess. I look forward to my next visit when you re-open....."