Boots Middleton, Manchester M24 4EL

"Not very good don’t bother. Access code not written on prescription by optician Date can’t be read or signed optician has left so cannot get code until he responds which could be never. 2 day wait for code has gone to 5 untill manager is back in at which point I will pay for my glasses as I need them and send the bill to boots. There were also another couple in there complaining while I was there. Utter joke"

"I went into boots today and the only till that was open was at the pharmacy with a very long queue....I went out and then came back still no other tills open and the queue was even longer. I asked an assistant that I saw and he said I had to queue at the pharmacy. What as happened to this place it use to be a really good chemist with staff there to serve and help you. They need to get their act together as they are losing a lot of customers."

"Visit Boots in Middleton once a month with repeat prescription. Pending on the time, you can be met with a long queue, taking more than half an hour to get to the front. This is due to a member of staff working rather slowly, usually she's on her own. Customers are always told "it will be 20- 25 minutes to process". If you leave Boots to do a bit of shopping, on return you join the never ending queue again. We jokingly say, they should provide small tables with chairs and drinks to pass the time. If another member of staff is on the pharmacy counter, there's never a queue."

"What has happened to the staff? Long queues but only the Prescription Counter for everyone. Staff don't seem concerned. They don't care about customers who have difficulty standing. Used to be a good chemist."

"When I finally found the item I was after the only till in operation was at the pharmacy which had a queue of at least ten people. If it was just a normal queue it would be fine but half of the people didn't have items in their hands so where of course after a prescription or some medical advice which means serving them would take at least two / three times as long. Too cut a long story short I put said item back on the shelf, went across the way to superdrug where I easily found the item I required, paid for it straight away as there were no queue and was then on my way. Boots need to open more tills"