Brent Dental Practice 60 The Brent, Dartford DA1 1YW

"I had some fillings done a few months ago. The dentist really hurt me as he was forcing his hand on my bottom lip, he wasn't really careful. It felt like a rushed. The job was horrible. It never felt right even though I went back once to have it fixed again. At the end, I had to go to a private dentist to fix all the damage he has done. I wish I could give 0 star"

"Rubbish customer service. Tried to make an appointment and there computer always seems to be frozen and they say they going to phone you back, but they don’t"

"Terrible, receptionist is rude and speaks to you like rubbish in front of a room full adults and children. Had no ability to communicate in a friendly manner, should not be running a practice with manners like that. She needs help. Do not attend this practice if you can help it. A formal complaint has been raised. They do not look after your teeth properly either, always a botched job to get the next person in. I would rather have no dentist than this dentist."

"No star reviews, Waited 45 mins for appointment, was having a filling replaced and new filling done, asked if injection hurts and he said no…. Then said he would start drilling and raise hand if too much …. Didn’t feel any injection…. It was hitting a nerve so raised hand but didn’t immediately stop, felt so rushed (20 mins to do two fillings ) then when he started second filling, I asked if he had numbed it, he said no, most people don’t like feeling numb ….WTH , I didn’t even get given the option, I thought it was normal to numb area … that’s always been my experience with the last two albeit 20 years ago , and what did he think I meant when I said if injection hurt. The new filling is not hurting but feels no different tbh, but the replacement is left throbbing the nerve pain is horrible , and when I asked will that last he just said no ! No care or time taken and cost me £220 for all this ! Finding a new dentist now , had a bad experience there 20 years ago albeit another dentist , but this practice is not good in my opinion! Feel totally ripped off for 20 minutes work !!"

"If I could give no stars I would, having read some of these reviews about fillings, if had a right number done in my top teeth, which was created by a dentist drilling a hole in between two teeth that were health, since then I’ve had filling after filling. I then get advised I need a crown but they will not make it due to payment being required first, £450 I was quoted, I worked part time that’s a lot of money to pay. I was also told the crown will not be made till payment was received, well they went ahead and made it and then had a go at me that they had made it. I called to make my appointment again which I rearranged due to my daughter being poorly, I was given another appointment, yet the rude receptionist stated I had two missed appointments which isn’t true. And would not see me again. Very poor service! Save your teeth and go elsewhere."