M&S Simply Food Hagley Road, Stourbridge DY8 2LJ
About the Business
M&S Simply Food is a convenience store located in Stourbridge, United Kingdom, on the well-known Hagley Road. This establishment is renowned for being a one-stop-shop for all your grocery needs, providing a wide range of high-quality food and grocery items.
M&S Simply Food prides itself on offering fresh, locally-sourced produce, and has a vision to create a sustainable future for both the community and the environment. On visiting the store, you'll notice their commitment to this cause - from paper bags to biodegradable packaging, they have taken every step to ensure that their practices align with their beliefs.
As well as their core grocery items, M&S Simply Food also offers a vast selection of prepared meals and snacks, making it the perfect destination for anyone in search of a quick and hassle-free meal. Their ready meals are made with the same level of precision and attention to quality that you would expect from a restaurant, and the variety of options means that there's something for everyone.
With convenient opening hours and a central location, M&S Simply Food is a popular point of interest for locals and visitors alike. The store is well-organized, making it easy to navigate and find what you're looking for. The staff are friendly, helpful and knowledgeable, and are always on hand to assist customers with their shopping needs.
In summary, M&S Simply Food is a supermarket that offers a vast range of high-quality food and grocery items. Whether you're looking for fresh produce, prepared meals, or everyday essentials, this establishment has got you covered. Their commitment to sustainability, coupled with their convenient location and excellent customer service, make them a must-visit for anyone looking for a premium grocery experience.
Photos
Location & Phone number
Hagley Rd, Stourbridge DY8 2LJ, United Kingdom
Hours open
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
07:00 - 22:00
Reviews
"I ordered a food delivery from here via Ubereats, unfortunately a hot food item was not delivered. Neither Ubereats nor the driver were helpful with this so I called direct. The assistant manager Becky immediately went above and beyond to rectify my loss and offered to deliver it herself in her car. I cant expect better customer service than this. Thank you Becky, you are a credit to the business."
"Past 2 years staff have consistently shown a welcoming and friendly atmosphere. Always taking an interest in how we are when we enter the store. Genuine lovely bunch of people, the best coffee and bacon roll! Thanks for all being so generous in the way you serve your customers."
"I ordeeed on Deliveroo and when it arrived, most of the main items I'd ordered were (everything else was just filler). I called the shop and was told they'd refund the money but I needed to reorder if I wanted the items, meaning another delivery fee."
"Appalling customer service, in particular by female manager. Purchased a £30 voucher only to be told it hadnt gone through and would be refunded. Immediately checked bank acct to see that money had indeed been debited. When pointed this out, manager was very rude & abrupt.. and we were made to feel as if we had somehow done something wrong. Said they would have to take 'the loss'.. despite us showing the bank debit. M&S used to pride itself on customer service, sadly no longer."
"Why would anyone who needs petrol go into anyone of the three garages along this road. It's the most expensive anywhere and all three garages maintain completely over the top prices. I wouldn't go in there again and would rather go a few miles out of my way to avoid them . None of them deserve one customer"
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