Feldon Lane Surgery 6 Feldon Lane, Halesowen B62 9DR
About the Business
Welcome to Feldon Lane Surgery, a leading healthcare institution in Halesowen, United Kingdom. Our clinic is situated at a convenient location on Feldon Lane, a bustling area with easy transportation facilities for our patients. At Feldon Lane Surgery, we believe in providing high-quality medical care and personalized attention to each patient.
Our team of experienced doctors is committed to providing excellent medical services to our patients, helping them to achieve optimal health and well-being. Our doctors specialize in various fields, including general medicine, family medicine, pediatrics, women's health, and more. They are always up-to-date with the latest medical advancements and are dedicated to providing the most effective treatment options for our patients.
In addition to providing medical care, we also prioritize preventive medicine to help our patients maintain good health and prevent the onset of chronic conditions. Our clinic offers a range of health services, including health assessments, immunizations, minor surgeries, routine check-ups, and more.
At Feldon Lane Surgery, we pride ourselves on our patient-centric approach, with a warm and welcoming staff who strive to make our patients feel comfortable and at ease. Our clinic is also equipped with state-of-the-art medical equipment, ensuring that our patients receive the highest standard of medical care.
We understand that healthcare needs can arise at any time, which is why we offer extended hours of service to accommodate our patients' schedules. Our clinic is open Monday through Friday, from 8:00 am to 6:30 pm, and on Saturdays, from 8:30 am to 11:30 am.
If you are looking for exceptional medical care, we invite you to choose Feldon Lane Surgery as your healthcare provider. We are dedicated to providing personalized medical care for you and your family, and we look forward to serving your health needs.
Hours open
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 14:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I'm sure that on a personal level the administrative staff are lovely, so maybe it's the system which lets them down. Within recent months an urgent referral letter has been "lost" and yesterday I was given completely inaccurate information regarding an expected appointment. It's difficult to fault the medical treatment, but I no longer have any faith in the administration at this surgery. Don't bother trying to phone, but emails do at least get answered."
"Took my dad today his appointment was at 1pm still waiting at 2:15pm! Was told the doctor was running late although no one went in no one came out The nurse came out and asked me why we was still waiting? I told her we have been here almost 2 hours next thing she called me in and the doctor said he didnt know we was booked in and hadnt got any appointments for today ! Although the receptionist told me he was definitely booked in just he was running late ! Doc was a waste of time and couldnt wait to get us out ! Even tho he made us wait almost 2 hours ! Complete waste of time reception staff rude and spend most time chatting than working phone rings and they just ignore it ! I was with hawne lane but thats not even open so i have to travel here across halesowen ill be moving doctors id avoid if your thinking of joining"
"Started calling at 8am as requested and finally got through after 159 radials only to be told the doctor will call me back between 230 & 5pm bloody ridiculous, come on Feldon Lane get your act together"
"Feel so lucky to be registered with this practice! Lovely reception team that do everything to help, spoke to Tulay last time and she sorted out appointments that needed to be rescheduled and sent me a link for some guidance and advice that I could look at while waiting for appointments. The practice is obviously busy but they are doing a fantastic job to take care of everyone! Thank you for your hard work! And the online forms are great too! But mostly I love that I can get through on the phone!"
"Spoke to a receptionist last week for some test results who advised she wasn't allowed to go through them with me and it had to be the doctor and to call back this week for an appt with the doctor. Called back today and the receptionist I spoke to didn't even ask for or confirm my name, DOB or any details, data protection must have gone out the window now. She then proceeds to tell me the results over the phone and that it's "nothing to worry about"... yet last week the same practice advised me receptionists are not allowed to give this information. I've persisted with the practice for so long, but this is the last straw. Will be moving elsewhere."
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