Sam's Breakdown Recovery 65 Weymouth Road, Hayes UB4 8NG
About the Business
Welcome to Sam's Breakdown Recovery, the go-to place for all your car repair needs in Hayes, United Kingdom. Our institution is conveniently located at 65 Weymouth Rd, providing easy access for our valued customers. We take pride in being a point of interest for the community, having served the local area for several years with exceptional car repair services.
Our skilled technicians are trained to handle a wide range of car breakdown repair needs, from providing roadside assistance to more complex repairs at our establishment. We are equipped with state-of-the-art technology and tools to diagnose and fix issues of any nature efficiently. Our goal is to ensure that your vehicle is back on the road in the shortest time possible, with minimal disruption to your day-to-day activities.
At Sam's Breakdown Recovery, we believe in putting our customers first. We understand that car breakdown can happen unexpectedly, and it can be a stressful experience. That's why we offer a reliable and friendly service that takes the hassle out of the entire process. Our team of experts is always available to assist you, whether it's a flat tire, a dead battery, or any other mechanical problem.
We know that car repair can be expensive, and that's why we offer affordable prices that won't break the bank. Our pricing is transparent, and we provide detailed quotes before starting any work. You can trust us to provide honest advice and recommendations to help you make informed decisions about your vehicle's repair needs.
At Sam's Breakdown Recovery, we take your car repair needs seriously. We are committed to providing excellent service that exceeds your expectations. Contact us today or visit our establishment to experience our high-quality services first-hand.
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Location & Phone number
65 Weymouth Rd, Hayes UB4 8NG, United Kingdom
Reviews
"My vehicle stopped working whilst I was waiting at my kids' school gates. They were called out via a third-party company. They were chosen as being the quickest and the most reasonably priced recovery company. Sam's breakdown recovery came to the rescue. I was called several times to give me updates on arrival time and get a better detail of the problem. Upon arrival, the mechanic did his checks, identified the problem, and got the vehicle safely on the back of his truck, he dropped the vehicle at my home safely and with professionalism i would highly recommend Sam's breakdown recovery great service from start to finish."
"Sam was incredibly rude, passive aggressive and condescending to deal with when I spoke with him on the phone regarding a delay issue. Job booked for a LWB van to be towed 15 miles, I was quoted £210 and told the driver would arrive in 2 hours. The job was booked at 8pm. At 9pm I asked the booking agent for a more accurate ETA. Me nor the driver heard anything so I chased again 9:30pm, I finally got a response at 9:40pm advising the driver would be another 1 hour 20 minutes, when we was expecting the driver to arrive within 20 minutes. I simply asked why I was not updated with the delay - why I had to keep chasing to find out and can any compensation be offered due to the delay. I paid for a private service to prevent the driver waiting too long as it was late at night and I had other quotes that estimated 35 minute arrival. Sam in a condescending manner thanked me for my opinion of addressing the issue and told me to cut the conversation short and will offer me a refund and I can look for another driver if I am not happy to wait. Typical scam tactics to pressure a paying customer once you have over promised a job and provided poor communication to notify them of delays so they don't get the chance to cancel earlier. We did not cancel as we had already waited so long, which he knew we wouldn't and that's why we didn't get any ETAs and why he so passive aggressive on the phone. Job finally completed at 1AM in the morning. Best to call RAC and deal with someone polite."
"Sam was excellent. I had an accident in Kingston. He was friendly, helped me calm down and took all the stress away. Got me home, sorted my car and charged a reasonable fee. Highly recommend."
"Supreme customer service! Was stuck overnight on the side of road in Gloucester and Sam came to my rescue. Was on time and arrived the following morning (called to check on my status 6 am that morning), recovered my car, brought me back and dropped me off outside my flat. What can i say? Comes highly recommended and a tremendous value for money. Did i mention this was on Sunday morning? Phenomenal stuff. Keep up the great work fella. All the best."
"Absolutely delighted with the service I received. I've had a number of issues with my cars recently and had to call recovery services for help before. Sams Recovery has, without doubt, been the most professional and timely service I have received. We spoke yesterday evening and booked a time and he arrived very promptly today, gave the car a boost to get it started and got it loaded onto the recovery truck very efficiently. He knew exactly what needed to be done and was professional and courtious throughout. MUCH better value for money than the AA, Green Flag and RAC (yes, I got quotes from them all)."
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