Tesla Service Centre 197 Horton Road, West Drayton UB7 8HZ
About the Business
Welcome to the Tesla Service Centre, conveniently located at 197 Horton Rd, West Drayton in the United Kingdom. Our establishment is dedicated to providing high-quality car repair services to Tesla owners and enthusiasts, serving as a reliable and trusted point of interest for all your automotive needs.
Our well-equipped facility is staffed with a team of certified technicians who are thoroughly trained and experienced in repairing and maintaining Tesla vehicles. We understand the unique complexities and advanced technologies of these vehicles, and we are equipped with the latest diagnostic tools and equipment to keep your Tesla running at peak performance.
At the Tesla Service Centre, we offer a wide range of repair services, including battery replacement, software updates, brake repair, suspension maintenance, and more. We also offer routine maintenance services such as oil changes, tire rotations, and fluid replacements to keep your Tesla running smoothly and efficiently.
We take pride in offering exceptional customer service, and our team is committed to ensuring your complete satisfaction with every visit. From the moment you arrive, you will be greeted with a warm welcome and a commitment to providing you with efficient and effective service. We understand the importance of convenience, which is why we offer flexible scheduling options and a comfortable waiting area for your convenience.
Whether you are in need of a minor repair or a major overhaul, the Tesla Service Centre is here to provide you with the expert service and care your Tesla deserves. Come visit us today and experience the difference for yourself.
Photos
Hours open
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
09:30 - 12:00
Sunday:
Closed
Reviews
"Unfortunately for me the service at this centre was rather disappointing. Went for two jobs, my first ever at a Tesla service centre. The first one, ccs adapter, was cancelled due to Tesla’s phone lady incorrect information. Annoying but Fine. So I went for the second one, easy MCU recall. Not so: - new small scratches on dashboard and steering wheel. - new scratches on leather back seats and two semi-punctures. - large gap left open. - front left air vent BLOCKED. How difficult was to give the customer’s car in the same condition as received? I then had to book a second appointment in another SC to fix the gaps and air vent blocked."
"5 visit to Tesla in a calendar year, this is by far the worst service centre I have been too, moved appointment to accommodate a loan car, arrived and was then left to wait for 30 minutes to be told no one was aware I needed a loan car. I would advise going to Guilford or Park Royal far better service."
"Nice easy to find location but lacks enough display cars. A relatively hard sales driven place, it was more like lets book you car even before a test drive, an approach I do not find welcoming. Otherwise, no other complains."
"Got the car back after a warranty issue (which took 3 visits after they kept delaying on parts!), the car was filthy. I had got it cleaned before I gave the car in. Anyway, I complained on the spot and had to wait an hour for them to clean the inside only."
"Terrible experience during my recent visit (first). Took my car to have its tyre replaced, and we were left to wait for over 2 hours! I asked how long it would take and was told an additional 45 mins. When I expressed my concern they cam back to say it was a mistake and that they were done. The waiting room was ice cold without any hot drinks, and the seating area was limited too. Very poor experience and didn’t expect this from Tesla who aim to attract premium car customers."
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