Howdens - Tamworth Unit 3 Brent, Tame Valley Industrial Estate, Wilnecote, Tamworth B77 5DF

"Always go above and beyond to help !! Wouldn’t go anywhere else !"

"Just been with my elderly mother to look at the range here. The guy who helped us was outstanding! (Didn't get his name) He was extremely helpful and took the time to explain everything. I would definitely recommend this company and the guy who helped us. Many thanks Howdens."

"Howdens recently helped us out when we got badly let down by another supplier. They matched the price and got us a kitchen within 3 working days. The kitchen is excellent quality and the service from the team at Tamworth was brilliant. Our only regret is that we didn't go to them originally."

"We ordered a kitchen and were recommended one fitter, and one fitter only, which we took up references. No cards taken off the counter, and we used this guy as our builder The Start 2 Finish Company. The assistant knew him from her previous branch in Stafford. He lives 40 miles from Tamworth. So not sure why he would leave business cards that far out, when his account is with the Stafford branch! He turned out to have financial problems, and tresspassed onto our land when we fired him, after ripping us off. He also kept switching off our camera's so we would not see him. We complained to the head office, and were told that I had taken cards off the counter, and the branch told me he was not one of their builders, someone is lying and it certainly isn't us. On top of that left us out of pocket and dumped all the rubbish in the garden. They now are not answering my emails, and wanting me to have a refund for the kitchen I have paid for in full, when I have told them I am still willing to have the kitchen. I appreciate the assistant was only trying to help by recommending someone, but this should be against company policy surely? I feel for her, as he has not just let us down financially and created great stress, but also her as he was a supposed friend I guess. Not good customer service."

"Good products but beware - poor after sales service from this branch! I don't write reviews usually but my husband and I are so disappointed in the after sales service of this branch of Howden's that we have been driven to write this. We have spent just under £11,000 with them on our new kitchen. I was so excited as my old kitchen was over 19 years old and I absolutely loved the images the designer created. We had a home visit to measure up, went in to see the ideas and choose everything. The designer was amazing and we couldn't thank her enough. However, unfortunately for us and the kitchen fitter (a brilliant local carpenter - SM Carpentry), aspects of the kitchen did not fit properly and to cut a very very long story short, Howden's management team were not bothered at all. They even told the carpenter "they're your customers, you sort it" after I had been in 3 TIMES to complain. They have cost us extra money for plumbing and plastering work which would not have been needed had they done their job properly. Very disappointed by their attitude."