Limitless Home 41A Great Lister Street, Birmingham B7 4LW

"Avoid this company. Limitless did finally deliver my sofa on 28/06/22 after delaying my delivery from End April, then May then June. Deliveries were 'booked' and never arrived. Excuses were fabricated and was waste of everyone's time. Communication from Limitless was terrible and made for a stressful situation. I had to call them daily to find out what was happening. They mostly do not answer the phone or email. For a while I believed the sofa did not exist and they were a scam. Now I realise that they are unable to cope with the orders they take, and instead of being honest with customers they lie and avoid. My advice is not to order from Limitless."

"If I could I wouldn't even leave them a star at all! Absolutely disgusting behaviour with keeping us informed about our sofa, then when it was the day they said it was getting picked up by the courier, we didn't hear thing from them then a few day after, with my husband none stop emailing texting etc, they got in contact with us to say they had be giving us wrong Information and that they had got our order mixed up with someone else's! Had already taken 2 payments from us with nothing to show. They then had the cheek to send us a link with some more sofa which were Absolutely disgusting and we wouldn't get our sofa till after Xmas baring mind it's been nearly 2 months already waiting up on the original. So no do not and I mean do not get a sofa from these people! Lies, lies and disgusting customer service and care!!!"

"Absolutely disgraceful from start to finish. Customer services diabolical! Lies upon lies. Huge delays. Sofa very poor quality. Had to have an independent report done on the sofa. Total repairs £650! When it was took apart and repaired by a upholstery company they discovered the absolutely cheapest foam and the base was filled and frame wrapped in weed membrane which is what we use in our garden! They said they had never seen a new sofa so bad. They were gob smacked! Limitless home was supposed to have changed foam in sofa but only arranged to collect one section and it came back the same! If all the sofa wanted doing they said we had to pay for delivery there and back. I don't even know how these are still in business. Complete sham from start to finish. We visited this company to try a sofa before we paid and ordered but the one we EVENTUALLY received was nothing like what we ordered. OBVIOUSLY BUY WITH CAUTION ⚠"

"Bed looks amazing! was kept updated throughout the order process on delivery. Delivery guys were very helpful great service will be ordering again :)"