The Insurance Octopus Old Hall Road, Sale M33 2GZ
About the Business
Welcome to The Insurance Octopus, your go-to insurance agency based in the heart of Sale in the United Kingdom. We are a prominent establishment that provides a comprehensive range of insurance products and services to our clients, making us a point of interest for anyone seeking reliable and customized insurance solutions tailored to meet their unique needs.
Located at No. 1, Dovecote House, Old Hall Rd, Sale M33 2GZ, our prime location ensures easy accessibility from all parts of the city, making it convenient for busy professionals and local residents to visit us and take advantage of our exceptional services.
At The Insurance Octopus, we understand that every individual or business has distinct insurance requirements, which is why we take a personalised approach in crafting insurance policies that suit each of our clients' specific needs. Our insurance products cover a wide range of sectors, including but not limited to, business, motor, home, travel, liability, and many more. This way, we ensure that we have your back, no matter what the situation may be.
Our team of expert insurance agents is dedicated to providing exceptional service, always available to guide you through the entire process of selecting suitable insurance policies that are tailored to your unique requirements. We pride ourselves on our professionalism, reliability and transparency, qualities that have earned us a reputation as a trusted establishment in the insurance industry.
As an insurance agency that provides a wide range of services, The Insurance Octopus is the go-to establishment for all your insurance needs. Whether you require insurance for your personal or business needs, we have the experience and expertise to provide you with a solution that will give you peace of mind.
Visit us today, and let us provide you with the insurance coverage you need to protect yourself and your business!
Location & Phone number
No. 1, Dovecote House, Old Hall Rd, Sale M33 2GZ, United Kingdom
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Attempted several times to cancel a public liability policy, not a single acknowledged email nobody answering the phone for weeks. Went ahead and renewed the policy anyway despite clear instructions to cancel. I see three months after my review there has been a reply. No way I am going to waste any more of my time dealing with this firm to explain what went wrong. If I call, are you going to compensate me for all wasted time trying to sort this out? Didn't think so. Avoid like the plague."
"Jonny Sitwell has provided exemplary service and support in helping me set up two complex new policies. Jonny was both personal and professional throughout our many email and telephone conversations and provided brilliant guidance and clear explanations. He is a fantastic ambassador for Octopus and they are fortunate to have such a committed staff member who took time and effort to ensure the customer's business requirements were fully met. Thank you Jonny."
"I was telephoned by Insurance Octopus after completing my business requirements online. They knew my requirements of which one was to include IR35 liability cover for £100K. They confirmed this cover was included. After payment went through and the policy wording provided, it was clear that they had provided cover for IR35 investigations only. When questioned, Octopus agreed and said the IR35 liability cover could be added. Octopus then said they did not cover IR35 liability and I requested a full refund. A refund was provided, but Octopus would not refund the admin fee of £40, even though it was their mistake. I am now taking them to the financial ombudsman. Their customer service is terrible. Do not believe a word they say, they do not know what they are doing. Saying they cover certain items, when they clearly do not. Keep away if you don't want to be miss sold."
"Do not use!! SLOW, incompetent, and significantly over-priced. Forget about including these guys in your list if you are shopping around. Their refund policy is seemingly non-compliant and customer service is dire. Avoid."
"This company is a total rip off with extremely poor service with overcharged insuarance Policy. All they want is money but as soon as you make claim, they will increase the insure dramatically next time and take months to grant claim. Avoid this greedy broker at all cost."
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