Cousins Furniture Birmingham Store 770 Warwick Road, Tyseley, Birmingham B11 2EW
About the Business
Welcome to Cousins Furniture Birmingham Store, your go-to destination for all your furniture and home decor needs! Our establishment is conveniently located at 770 Warwick Rd, Tyseley, Birmingham, making it easy and accessible for you to shop with us.
As a furniture store, we pride ourselves on offering a wide variety of high-quality pieces to suit every style and budget. From classic to contemporary, we have something to suit every taste, whether you're looking to furnish your entire home or simply add a few key accents.
In addition to furniture, we also offer a range of home goods, including bedding, rugs, lighting, and accessories, to help you create a cohesive and stylish look in every room. Our knowledgeable staff are always on hand to offer advice and guidance in selecting the perfect pieces to complete your space.
As a point of interest, our store is a destination in its own right, featuring stunning displays and eye-catching decor that will leave you feeling inspired and energized. Whether you're browsing for a specific item or just looking for inspiration, we invite you to come and explore our store and all it has to offer.
So why wait? Visit Cousins Furniture Birmingham Store today and discover the perfect pieces to transform your home into a beautiful and cozy sanctuary!
Photos
Location & Phone number
770 Warwick Rd, Tyseley, Birmingham B11 2EW, United Kingdom
Hours open
Monday:
09:30 - 18:00
Tuesday:
09:30 - 20:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 20:00
Friday:
09:30 - 18:00
Saturday:
09:30 - 17:30
Sunday:
11:00 - 17:00
Reviews
"Look. We like Cousins and over the years have purchased various items of furniture from them. However, I think that they could offer better Restrooms than are currently available. Dear oh dear...."
"We brought a corner group and a 2 seater sofa today at the Birmingham store. We had also visited the Dudley store, however the customer service at the Birmingham store was far better and we returned back there. Really friendly helpful staff, Viv and Rowan were amazing. Great quality furniture, we seriously don't think we'd use another furniture store in the future. Highly recommended. 5 stars."
"Absolutely disgraceful service!!!! WHAT HAPPENS WHEN YOU WANT TO PAY FOR SOMETHING IN ADVANCE... YOU HAVE COST ME £97 EXTRA!!! WHAT IS WRONG WITH YOU PEOPLE!!!! I purchased a Settee on 1st January 2022 buy now pay 12 months later. No paperwork from finance company. Rang the store on numerous occassions in November and December 2022 to find out finance company details with no call back. Eventually got the number of Novuna Personal Finance. Bill to pay £1300. I day over had to pay £1397. Cousins sort yourselves out!!!! Not happy!!!! FURIOUS DOES NOT CUT IT!!!!!"
"Received a call a year later for furniture I had ordered over a year ago. Upon requesting a refund on deposit, I was talked down on by the store manager (Pat). Felt really disappointed with the customer serivce, and product delivery time. Would highly not recommend if you’re looking for efficient serivce and good customer service."
"**UPDATED AFTER READING RESPONSE FROM COUSINS - MATRESS WAS DELIVERED 2 WEEKS AGO (OCTOBER 2022) NOT 2018 AND HAS NOT STARTED TO SAG! THEIR RESPONSE CLEARLY DOES NOT RELATE TO MY REVIEW!** 2 weeks after first notifying them of a problem with a new mattress they have not returned a single phone call. We have now made at least 6 phone calls and one visit to the shop and are no further forward. Keep getting told they are waiting for their supplier to get back to them. Tried to talk to a manager today and was told it would be up to 72hours before they would come back to me. It is disgraceful customer service!"
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