Autocare Repair Centre 9 Forge Street, Bootle L20 8PY

"Amazing body work done to my car today, it literally looks brand new and I am so chuffed. I am extremely grateful to Billy for going the extra mile and enabling me to wait while the repair was taking place. Also, Maria has really great customer service and customer care skills by keeping me up to date on the progress of the vehicle parts. I would definitely recommend Autocare and would use there services again."

"The best car repair centre in Town.Billy and his team are very knowledgeable and professional.The whole process of repairing my car was smooth and straightforward.The quality of the work they did is amazing.I definitely recommend them"

"This is a first class company. The service from start to finish was impeccable. A quick and easy quote, a nothing is a problem attitude and if you want a company that goes that extra mile, Auto car repair centre is that. They were very patient, sympathetic and accommodating. They even arranged a courtesy car for me, as I have three children, which was immaculate. My car came back, like it was brand new, the body work was excellent and interior immaculate. I can’t praise this team enough and would definitely recommend them. Thank you all very much for an excellent service experience, and truly professional finish, Kind Regards, Kathryn Murray"

"Absolute spot on. I reversed my A3 Sportback into a lamppost and caused significant damage to the rear end/bumper. Everything completely sorted and spotless. Even kept the car overnight for me as I couldn’t get there to collect when it was ready. All staff unbelievably helpful both onsite in person to the ones who dealt with me on phone sorting my quote out. Valet carrier out on it after work was outstanding the best one I’ve seen. If I’m unfortunate enough to need work doing again I’ll only be going here. Highly recommend."

"This review is for my Mum's Mobility car, that went in for a replacement headlight and bonnet respray, following a minor dink in a carpark. The quality of the work is very good and the delivery driver that brought the car back, was a gent. That's about all, on a positive note. The customer service and communication or more specifically, the lack of, was shocking. In total, they had the car for 8 weeks and 3 days. It was collected the day we went on holiday, with a vague hope of picking it up around the time we returned , although this was not promised. On our return, we called to check progress to be told that the headlight hadn't arrived from France and they had an issue in their spray booth. Neither issue was really their fault and having worked in automotive, I understood how these things can occur. What followed was 8 weeks of no updates, until we called and with each call, another problem. Even getting an appropriate courtesy car, was hard work. Is there workmanship good? Absolutely, can't fault it. Sadly, the customer service, critical for someone in my Mum's situation, was appalling. I just can't, in all faith, recommend them, on that alone. A slight edit, having discussed with Mum, after she had a call from the garage: There were a few calls, over the last 2-3weeks but that was all and probably as a result of the constant complaints."