Petitou 63 Choumert Road, London SE15 4AR

"Lovely cafe, very friendly staff, can’t recommend the “choose your own salad deal” enough"

"It always is sad when you see a friend excited to show you somewhere in their neighbourhood and regret or apology comes into their eyes. This happened with my mate today and I found myself trying to encourage him that sometimes service just.... isn't. I get the feeling any other day Petitou is a grand place to be. It has a pretty French Café look, with a little feeling of homegrown spirit. It's just the vibe if you like a coffee place to chat that is less commercial and outside of classic Peckham. When we went in we tried for a table, that we hoped could be cleared. We must have missed the beat between switch over. Yet, it kind of kept going downhill from there. No cutlery, mix up of our food order, having to ask a few times for other items. And for a newcomer like me, no real clarity on how much self-service was ours to do as sauces and other bits did not have a section. All of this is ok, but it saddened me and my friend that the addition of a tip is preferred at till point before any service is seen. It's hard to judge at that early stage if it's worth it. I said yes for kindness. I kind of regretted it later. I hate writing such a negatively tinged review because I think I could like this place but truly we just had a really bad time."

"Adorable charming place with tasty breakfast!! Service however was not the best as some others have mentioned."

"Nice quirky little place with great food - although the service is beyond terrible. Went there 3 times, always forget to bring half of the food/drinks ordered. Waiters always come out with plates having no clue who ordered them. Also the staff is really nonchalant…. Wish they were a little bit more considerate! Would be helpful when people ordered you’d give table numbers so when they come out they know where the food has been ordered instead of interrupting everyone conversations outside by asking who ordered it. You’d probably benefit in having staff focusing on specific areas to improve customer experience."

"Nice and French feel to the place and the street with the plane trees, but very sticky tables and not very friendly service."