Coffee Max 242 Upper Tooting Road, London SW17 7EX

"FOUND A HAIR IN MY FOOD. I’ve eaten here many times in the past and the customer service and food and hygiene standard has really dropped. Disappointing as I was speaking highly of the restaurant to a friend beforehand and brought them there, only to receive poor service, wait a very long time for our food, and find a hair in my plate that certainly did not belong to me! I tried to be discreet and not cause a scene regarding the disgusting matter, but when I informed my server who then informed the manager and told me the manager would see me soon, I was further shocked… The manager acted as though she could not see the hair in my food, even though her colleague who I had pointed it out to first saw it clearly when I showed him. Eventually she saw the hair (ridiculous) and said she will speak to the chef and went straight to the kitchen with my plate. The manager returned offering me a fresh plate of baked beans and chips (I’m not sure why because that wasn’t all I had ordered, nor where the hair was located) and I declined as I was put off of eating by that point. She then said “sorry about that” and walked away. Of course my friend was put off of their food as well and no longer felt like finishing their food after I discovered the hair in mine. When my friend and I were leaving the restaurant, we walked past the till and the manager started shouting saying that we must still pay for the food (really???) and drawing attention to us as if we were in the wrong. I won’t be returning to Coffee Max and I won’t be recommending it to anyone else in future either. I am truly disgusted and appalled by the service as a whole and the manager’s lack of work ethic and knowledge of consumer rights. Save your money, go elsewhere."

"Good value for Money. I had a hot chocolate and full English ...... definitely hit the spot."

"Coffee max is always on my list for brunch.Been going for the past few years now and the food has never let me down. The chef is always welcoming and polite and is always popping by to ask if we need anything or not. However, my recent visit was very different. One of the waitresses was making our time there very uncomfortable. She took our order and if v added anything after she would make a smirking face and take the order. Also, when we finished she stood near a table close to us or walked around passing our table and standing there for us to get up and leave. Bearing in mind the little ones were still eating their ice creams. So we didn't say anything as the chef is very good but I didn't get what was up with that waitress. It was no where near closing time so I didn't get the rush she was in to clean our tables. The food was good tho"

"Nice cosy place on the High Street close to other amenities. Friendly staff and service and very efficient. Tried the English breakfast, Pasta and Pizza which were all quite good. Definitely a try for the weekend outing."

"This was my first time in Tooting Broadway. Spent the night in a lovely hotel by the hospital and decided to have breakfast in this local halal cafe called Coffee Max. It was clean and well presented. They had quite a few breakfast choices, all European or British styled. English Breakfast is either served with juice or tea, I asked them not to give me sausages, but I did manage to taste the sausages at the end, they were surprisingly good quality and cooked well. My experience of this cafe is that it is excellent."