Edlington Dental Centre New Edlington, Doncaster DN12 1JD

"Staff are very professional and always kind. I have been going to this dentist since it opened and have never had an issue."

"Have been in pain for 48hrs with possible abscess NHS triage phoned practice at 9am seen by Dentist 09.50 medication and advice re further treatment. A very happy patient hope for a good nights sleep tonight. Thank You."

"Registered and had my first check up. I was informed that I had no issues and sent on my way. 6 months after my next check up I was told I needed a filling and that I had gum disease. I was slightly surprised, but went ahead and booked the perio clean. At the appointment I was given a few injections and the dentist started to clean. However I could feel everything, I informed the dentist who just carried on regardless. After having both perio treatments I was informed that the procedure may not work and that I might need surgery... Hmm. Over the course of the next few months my gums didn't heal up no matter how clean I kept my mouth. I decided to change practices, and was informed that the pockets in my gums were exceptionally deep for someone my age. I went ahead with the perio procedure again at the new practice and everything has healed fine and I now have zero problems. It's quite clear that the dentist didn't clean my teeth properly and just wanted to put me in for a higher band treatment. The staff are rude, the dentist I had was rude. There were no interpersonal skills and I was made to feel like a inconvenience to them. Would not recommend this surgery at all. Quality dental treatment is vital and this practice does not offer that what so ever."

"Rude and unhelpful staff. They sent me a txt with my appointment time on the day before but when I turned up (with 2 young children in tow) I was told that my appointment was half an hour before. It transpires that they'd sent me a txt with only 1 of the 3 appointment times in so we had already missed 2 of them. No apology and an eye roll when I had the audacity to suggest that it was their fault and not mine. Time to find another dentist..."

"This practice became the typical type to turn away customers without a reasonable approach to it I was admitted to hospital on two occasions was forced to cancel one short notice the other I rang several times and all i had was answer phone and left a voice message. Only to be called back 3 days later by someone asking me why I had called. My 3rd attempt I was turned away because i wrote the time wrong by 10 minutes in hindsight when i went to register I was looked at by the reception staff not greeted merely starred at as if to say what do I want. I am happy i did not use them dentistry is sensitive and requires empathy from all angles all i would suggest is have rules but also have exceptions as i am quite sure you are human too. customer service is the thing that binds communities together I was exasperated with all the hospital appointments I have I did not bother to argue ironically in my own profession this happens all the times but I give client/customers other options before you cancel the services completely."