B&Q Wallasey

"Came in the other day to see whether there were any plants on offer, I would like to give a mention to the blonde Woman on that section who looked busy but still gave time to us when we had a couple of newbie questions as I had no idea about indoor plants and she couldn't be more helpful. Didn't catch your name but without her I wouldn't of bought the plants I did and they now look great at home with her advice."

"I've been here many times over the years, my recent visit was a bit different. The car park was a little difficult but understandably so as I believe there is some building work going on. I was very impressed by one member of staff who actually approached me and gave me some useful guidance to find a particular product, spot on. Should've asked his name to give him a mention but very helpful, thank you."

"Staff on paint counter were excellent, friendly and helpful. They ensured we got the correct paint for our requirements and mixed the colour we requested . They also stored the details for us on the computer in case we need more of the exact mix in future. They also told us about B &Q special offers and how to register for a club card"

"Got what I wanted quickly, plenty of stock in. Have been a loyal Customer since the early day's of "The Big Red Shed". Prices always compare better than the others. Many thanks and best marks to your Staff."

"We went to the store on 27th Dec 9.50am to buy a kitchen unit, in a flat pack. We asked a group of 4 assistants , who were standing talking, "which isle?" they told us but carried on talking. We found the isle but had to ask another assistant "was that the right size?" he said yes, but left us to pick up the flat pack unit without helping. I know my partner was there to lift it for me, but we are in our mid 70s and although we didn't ask for help to take it to cash desk, I think they should have offered. Usually good service there, but not today."