Logix Auto Centre ltd Rotherham S60 1BW

"My elderly uncle called into the Parkgate branch as his car had started to misfire while shopping (it's a 16 year old Fiat Panda) The guy at the garage told him it needed 'plugging in' to determine the cause of the misfire (really?? What happened to being a mechanic?) After charging £68 for this, they told him it was misfiring on one cylinder and that it could be plugs, leads or coil pack. He ended up leaving with the car in the same state that it arrived in, only £68 lighter. I looked at it for him , a week later, when I returned from working down South and first job removed the leads one by one. First cylinder (4) was no change so removed the plug and rested against the engine while cranking, no spark. Swapped leads on coil pack with 3/4 and fault moved to cylinder 3. Coil pack was dead. £13.68 from local motor factors and five minutes to fit. Job took all in all 15 minutes and cost less than £15. No computer diagnosis required , only to turn the EML out after. C'mon guys, you've had an elderly chaps pants down here...."

"Use this garage for all my servicing, always been very good and always happy to give advice...well earned 5 stars"

"With all regrets after 3 years of using this Garage i have to write this review to let people know where to check after the work has been done. Been there about 3 weeks ago to change all my brakes on the car so all 4 wheels to be clear disks pads and sensors. Trusting that the work was done right i have not checked anything. Big mistake as yesterday I had the rear brake light on dash and when taking wheel of..well picture says it all… sensor was cut in 2, actually there were 2 pieces of 2 different sensors as one bit has an angled cut and other had a straight cut. Now i am not saying that Logix did this job but they had definitely not done their job of changing with new sensor and also would have been nice to be informed about the issue. After this issue being found i am wondering what else gets skipped when having something changed. Don’t know how important it is for you as a company but Neil i would advise you have a word with your employees as you just lost a customer."

"I've been using this garage for a couple years now and never had any issues. The first time I went I asked for the old parts back (good idea whenever you're using a new garage) and they obliged with no problems at all. Never felt that they were pushy for any products or services, they've recommended work after an MOT (completely normal) but if the work didn't need to be done there and then to pass the MOT then they never pushed it onto me. I'll have my car back to them in a few months for a service and I've no worries that the work complete won't be to a high standard. I also have a few questions to ask regarding my car which I'm confident that the advice that logix give me will be the best advice I can get. There's a reason why this garage has had the ability to expand like they have, it's because they do a good job."

"I opted for the pick up and drop service offered in the website. My car failed the MOT for a drive shaft gaiter being worn! I was quoted £57 for the job which was agreed over phone - £10 gaiter and £47 labour! We agreed to complete the work by 12:30 PM, however, there was no call or response from them. I have to ring them 3 times to find out that one of the bolts have sheared and they have to drill it out and fix the gaiter which had taken 2 extra hours than predicted. They also did not inform about any additional charges at this point in time. I believed that everything is taken care of with the original quote of MOT+Engine flush+Gaiter change = £190 I rang again by 4:00 PM only to find out that the car can only be delivered by 5:30 PM and the bill was £185 additional for changing the gaiter instead of the original £57. They explained to me about the above issue and although I feel they should have told me about this earlier, I was still OK since I needed MOT completed and the car back ASAP. I was disappointed to see that the only thing I mentioned as complaint (passenger door not opening from inside) was not taken care off. I spent around £310 for MOT, engine flush and gaiter change. If the car was valeted or at least washed, I would have given 3 stars. Sub-standard service from my perspective and would not be going back to them again. Very disappointed due to 1. Lack of communication 2. No added value to money spent 3. Lack of service and personal care OK 1. With the friendly person picking up and dropping the car. Arun"