Alton Cars Ltd
Anglia Way, Nottinghamshire NG18 4LP, United Kingdom
About the Business
Welcome to Alton Cars Ltd, a leading car repair establishment located in the heart of Mansfield, United Kingdom. Our facility is situated at the Anglia Way Industrial Estate, Anglia Way, providing ease of access and convenience for all of our customers.
At Alton Cars Ltd, we take pride in offering exceptional repair services to our customers. Our highly skilled technical team has years of experience in the automotive industry, ensuring that we provide top-quality repair services for all types of vehicles. We understand how important your vehicle is to you, which is why we use only the latest, cutting-edge equipment and techniques to ensure it is repaired to the highest standard.
As an established point of interest within the Mansfield community, our team is dedicated to providing the best customer experience. We strive to ensure that each and every customer receives excellent service from the moment they walk through our doors. Our friendly staff will guide you through the repair process, providing clear and concise information about the services we offer and keeping you updated throughout the repair.
At Alton Cars Ltd, customer satisfaction is at the core of our values, and we are committed to delivering the highest quality repair services in a timely and cost-effective manner. Whether it is a minor repair or a major overhaul, we have the expertise and resources to get your vehicle back on the road as quickly as possible.
So, if you're looking for a reliable and experienced car repair establishment, look no further than Alton Cars Ltd. We welcome you to come and experience our exceptional service, attention to detail, and commitment to excellence. Visit us today at Anglia Way Industrial Estate, Anglia Way, Mansfield NG18 4LP, United Kingdom.
Photos
Contacts
Anglia Way Industrial Estate, Anglia Way, Mansfield NG18 4LP, United Kingdom
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews
"Appalling company. I don’t very often leave bad reviews but these guys are awful. I had my car repaired a few months ago after a bump and have since spent a lot of money repairing broken parts. Clips, rattles and broken trim..this is after they had kept my car for over three months . Constantly fobbed off with completion dates. Poor repair and paint match. Had to have a bottom quarter re spray by another company at my cost after it was discovered the paint was too thin to polish out the fine scratches on the repair carried out by Alton. My local garage were amazed at the bad workmanship. I wouldn’t entertain taking the car back to ask them to put it right as the initial repair had cost me over 1k in car hire…they really did take that long Avoid is my advice"
"We have owned our car from new and was sadly hit by someone while parked and had their insurance send our vehicle here. The first time we collected it back our sill trim was all toothed on the top edge as if someone had been chewing the edges of it. I sadly payed for our bonnet chips to be done while the paint was in the gun. What came back was silicone fish eyes all in the laquer and could see where the repairs were in the reflection of the laquer. Paint edges were sand paper rough too on the quarter. They had left the window scrapers in the car as they worked on it because they left the soil / dirt on the dashboard in two straight lines which probably wouldnt have happened if the pas125 inspector visited as its not allowed but obviously had been done. After rectification work they have sorted the sill trim and stuck us a s-line badge back on the car where one has been missing due to theft as a courtesy which im grateful for. However to sort the sand paper rough edges out they have wet flatted them and buffed them smooth straight through to primer so they are grey now instead of having any color. The bonnet still has one big silicon but they have sadly not cleaned their base guns during painting and have splattered black spots onto our red car. You can see where they smudged one trying to rub it off with a finger and the other was left and just laquered over. I have paid cash for this to be sorted on-top of the insurance work. The wheel they painted had already started to flake and peel a two weeks after so ive paid for all four wheels to be done properly now somewhere else out my own pocket just to make a nice job of them. Just to top it off we got the car back the second time with our floor matts missing too. OEM fitted floor matts just gone. The only reason im not taking it back yet again is mainly because i dont trust them at this point and my partner was told on the last collection that "if you drive it away it means your happy with it and wont bring it back" great way of saying dont come back we have a out the gate warranty. Avoid if using them. absolute bunch of cowboys. Ive seen better work come out of a tin shed."
"Repair was good but took 6 months for my car to be fixed with no help with curtesy car and when my father tried to sort it while I was away he was greeted with some very rude customer service. I too called from abroad but no help offered. When I collected my car the lady at the desk was polite and I was happy with the repair."
"Terrible experience from start to finish. 3 months to fix a simple broken headlight and mirror issue. Had to wait weeks for the estimate only to find out I could have done it via email. When the guy came to collect the expectation was that I would sign blank paperwork so he could complete it back at the garage. The car was then sat around for 3 weeks whilst the repair was completed. Having the car delivered back to me would have taken an extra week, so I collected myself. I arrived today to find the job incomplete with my body work badges missing. So much for the QC process that the car went through yesterday. Avoid at all costs."
"I had a crash on the motorway on the 15/10/21. I needed passenger front bumper, passenger wing and passenger headlight. From the beginning Alton Cars were very professional. They collected my car as it had been deemed undrivable. The gentleman who collected my car was very professional & helpful. Once my car was at the garage I received regular updates and my car was ready to collect on the 13/11/21 2 days after I had collected my car I realised I had a problem with my side light on the headlight that had been changed. I emailed Alton Cars on Saturday and someone called me the following Monday morning to arrange for my car to be dropped off. Alton Cars accommodated my schedule and completed the side light in the same day and gave me regular updates. I Will be highly recommending this garage and can not fault the service I have received. All the staff are professional, helpful and friendly. Thank you."
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