Dream Apartments Manchester Salford M3 6EN

"Business name needs to be changed to nightmare apartments. Everything was run down. Had to pay a £100 deposit on arrival even though that wasn’t mentioned anywhere when booking. Room was extremely underwhelming, window wouldn’t shut so it was cold all night and it’s right next to the main roads so couldn’t sleep from the sounds of the cars and drunks outside. And the heating doesn’t work. Sleeping on floor would have been more comfortable than we mattress we had. Springs going up your back, couldn’t sleep all night woke up feeling like I’ve been hit by a bus. Weird dent in mattress. Asked to change rooms, reception said they’re full booked not sure why with the state of the place. We was one floor away from the bin room so everything smelled. Address on google doesn’t even take you to the actually place but down the road so I spend almost 30 minutes walking up and down the road. Check in is 4pm but they want you out by 10am simply ridiculous. Hurried home to recover"

"Location: Very easy access less then 10 minutes off the motorway. Very close to the city centre which is very nice in the evening with great food. Parking: Received email 7 days before stay informing me I can book parking. I replied to the email the same day and did not hear anything back. Arrived to check in and asked for parking and happy to pay to then be told parking is full, told them i replied to the email immediately however that was ignored. Check in: Pretty simple, told what floor and room we are in. Went into room, clean as expected BUT the mattress in both rooms were horrendous. Sunk straight into them and could feel the bed base/springs clearly broken and needed replacing. Advised security about issue as no one was at front desk, was ignored. Morning advised reception about issue and was ignored. Neighbours in the room next door started playing music from 10pm no issue with this hoping it would be off soon, NO the music was so loud and carried on all night till 6/7am. Security did not care one bit. Due to location loads of road noise, tried to close windows but wouldn’t close so moved into the second bedroom which also had a horrendous mattress but was at least able to try and get some rest as the window closed in this room. For the price you are paying which is quite expensive there are manny alternatives which could be booked such as AC Hotel. On the pictures the room looked nice and when arrived were actually the same however the quality is very poor."

"despite reading extremely negative (slightly worrying) reviews, stayed here this weekend and found the apartment clean and mostly well kept. For using as a base was excellent- towels and bedding were clean and found the staff to be pleasant and helpful. The bed in our room was slightly broken but we didn’t spend much time sleeping, and the walls could have done with a wipe down, but overall a pleasant stay."

"After reading all of the reviews I was quite concerned to say the least about staying here, but the stay overall was great. The staff were friendly upon arrival, simple check in. The rooms are basic, but were clean and tidy and had the facilities we needed whilst in the city on a hen do! Some scuffs on the walls and odd mark on the carpet but for the price we weren’t expecting five star luxury. Staff also arranged refund of deposit upon check out. Shop 2 minutes walk up the road too!"

"Avoid at all cost they will take your money and use any excuses to take your deposit. We paid extra for parking then got a parking ticket when they "forgot" to give us a permit. We were told they would resolve it yet they never did. The man on reception will just lie to cover his tracks."